18t Driver

DX Network Services Limited; Leeds; On-site; GBP 25,000 - 32,000; Full time

Benefits offered by this job

Competitive pay

Health cash plan

20 days holidays + bank holidays

Long service rewards

Enhanced maternity & paternity

Company pension

Life assurance

Employee assistance program (24/7 GP)

DX Discounts portal

Career progression opportunities

Job summary

DX Network Services Limited is seeking an 18t Driver to deliver customers' products on a multi-drop route while providing exceptional customer service. You will transport freight safely to customer premises, treating their goods with care and aiming for on-time deliveries.

The role emphasizes professional conduct, safety compliance, and a strong focus on customer satisfaction, with opportunities for progression within a supportive logistics environment.

Qualifications

• Must hold C1 or above on licence with valid DQC and Tacho card.
• Maximum of 6 points on licence and no bans.
• Strong customer service skills.
• Ability to build rapport with customers.

Responsibilities

• Represent DX in a professional manner at all times.
• Drive vehicles in a safe and legal manner with compliance to all requirements.
• Undertake daily checks, report defects and complete paperwork.
• Ensure all deliveries are scanned using DX equipment.
• Load deliveries safely prior to leaving the depot.
• Observe all DX procedures and policies at all times.
• Plan routing to achieve premium and timed deliveries.
• Ensure correct PPE is used and maintained.
• Report delivery or road issues to the traffic office promptly.
• Deliver customers' products in excellent condition every time.
• Deal with customer issues politely and effectively.
• Make collections in line with given instructions and times.

Skills

Customer service

Teamwork

Communication

Safe driving

Job description

An exciting new 18t Driver opportunity at DX!

All about you

You will be friendly, hard-working and love the buzz of getting things done. We value team players and here at DX we are committed to providing our people with the technical and personal skills to progress their careers.

About us

We are a leading independent parcel, mail and logistics services company operating throughout the UK and Ireland delivering the important things in life. DX Freight provides next-day or scheduled delivery services for parcels and freight, as well as comprehensive logistics solutions, including warehouse management and the operation of customer-liveried vehicles. Our brand is what we do every day and our values set the tone for how we want our colleagues to go about their business of delivering the Delivered Exactly promise.

What will it feel like to be part of our team?

At DX, we know our people are our foundation of success. We are passionate about your career progression with us. We strive to develop and promote from within whenever we can, so if you want to develop your career DX will provide the training and the opportunities!

Role summary:

To deliver customers' products to the required premises ensuring all customers receive exceptional customer service as part of a multi-drop delivery route. The driver will ensure that all products are transported safely to the customers' premises, treating their freight as if it were their own.

Key responsibilities

• Represent DX in a professional manner at all times
• Drive vehicles in a safe and legal manner ensuring compliance with all legal and company requirements at all times
• All daily checks are undertaken ensuring defects are immediately reported and correct paperwork completed
• Ensure all product are scanned using DX scanning equipment
• Ensure all deliveries are loaded safely prior to leaving the depot
• Observe DX procedures and policies at all times
• Manage your routing to ensure premium and timed deliveries are achieved
• Ensure the correct equipment and PPE, (personal protective equipment) is in good order and used at all times
• Ensure all delivery and on road issues are reported to the traffic office immediately
• Ensure the customer receives their deliveries in excellent condition every time
• Deal with any customer issues in a polite and effective manner
• Ensure collections are made in line with given instructions and times

Essential Criteria

• Must hold C1 or above on licence with valid DQC and Tacho card
• Maximum of 6 points on licence and no bans
• Takes pride in delivering exceptional customer service
• Ability to build a rapport with customers

Benefits:

• Competitive Rates of Pay
• Company Funded Health Cash Plan
• Holidays: 20 days increasing with length of service + bank holidays
• Long Service Recognition scheme
• Enhanced Maternity & Paternity
• Company Pension Scheme
• Life Assurance
• Employee Assistance programme including 24/7 Virtual GP
• DX Discounts Portal
• Excellent opportunities for career progression and more!!