18t Driver

DX; England; On-site; GBP 40,000 - 60,000; Full time

Job summary

A logistics company in the United Kingdom is seeking a driver to manage multi-drop deliveries with a focus on exceptional customer service. The role requires safe vehicle operation, compliance with legal and company requirements, and the ability to manage routing effectively. Essential qualifications include a valid driving licence and the ability to handle customer issues professionally. This role offers competitive pay and various benefits such as health plans, holidays, and career progression opportunities.

Benefits

Competitive Rates of Pay

Company Funded Health Cash Plan

20 days holiday + bank holidays

Long Service Recognition

Enhanced Maternity & Paternity

Company Pension Scheme

Life Assurance

Employee Assistance programme

DX Discounts Portal

Excellent opportunities for career progression

Qualifications

• Must hold C1 or above on licence with valid DQC and Tacho card.
• Maximum of 6 points on licence and no bans.
• Takes pride in delivering exceptional customer service.
• Ability to build a rapport with customers.

Responsibilities

• Represent the company in a professional manner at all times.
• Drive vehicles safely ensuring compliance with legal requirements.
• Ensure all daily checks and paperwork are completed.
• Scan products using company equipment.
• Load deliveries safely before leaving the depot.
• Manage routing to achieve premium and timed deliveries.
• Ensure all delivery issues are reported to traffic office.
• Handle customer issues politely and effectively.

Skills

Customer service

Safe driving

Report writing

Routing management

Job description

Role summary

To deliver customers’ products to the required premises ensuring all customers receive exceptional customer service as part of a multi-drop delivery route. The driver will ensure that all products are transported safely to the customers’ premises, treating their freight as if it were their own.

Key responsibilities

• Represent DX in a professional manner at all times
• Drive vehicles in a safe and legal manner ensuring compliance with all legal and company requirements at all times
• All daily checks are undertaken ensuring defects are immediately reported and correct paperwork completed
• Ensure all product are scanned using DX scanning equipment
• Ensure all deliveries are loaded safely prior to leaving the depot
• Observe DX procedures and policies at all times
• Manage your routing to ensure premium and timed deliveries are achieved
• Ensure the correct equipment and PPE, (personal protective equipment) is in good order and used at all times
• Ensure all delivery and on road issues are reported to the traffic office immediately
• Ensure the customer receives their deliveries in excellent condition every time
• Deal with any customer issues in a polite and effective manner
• Ensure collections are made in line with given instructions and times

Essential Criteria

• Must hold C1 or above on licence with valid DQC and Tacho card
• Maximum of 6 points on licence and no bans
• Takes pride in delivering exceptional customer service
• Ability to build a rapport with customers

Benefits :

• Competitive Rates of Pay
• Company Funded Health Cash Plan
• Holidays : 20 days increasing with length of service + bank holidays
• Long Service Recognition scheme
• Enhanced Maternity & Paternity
• Company Pension Scheme
• Life Assurance
• Employee Assistance programme including 24 / 7 Virtual GP
• DX Discounts Portal
• Excellent opportunities for career progression and more!!

We look forward to hearing from you!