13284 - Assistant Front Office Manager

University of Edinburgh; City of Edinburgh; On-site; GBP 29,000 - 34,000; Full time

Job summary

A leading educational institution seeks an enthusiastic Assistant Front Office Manager to join its hotel team in Edinburgh. The ideal candidate will excel in customer service, time management, and people management skills. This full-time position offers the chance for personal and professional development within a diverse environment. Flexibility is required to support multiple locations within the organization.

Responsibilities

• Manage front office operations to ensure guest satisfaction.
• Support and enhance the hotel's reputation.
• Work within a diverse team to provide excellent service.

Skills

Excellent customer service

Time management skills

Impeccable standards and an eye for detail

Excellent verbal and written communication

Willingness to learn and improve

People Management skills

Job description

Grade UE05: £29,588 to £33,951 per annum plus a 15% Premium band

CSE / Accommodation, Catering and Events

Open-ended contract

Full-time, 35 hours per week, 5 over 7 days including weekends

Location: The Scholar Hotel, 18 Holyrood Park Road, Edinburgh, EH16 5AY

Vacancies: 1

We are looking for an experienced, enthusiastic and passionate Assistant Front Office Manager to join our highly successful hotel team.

The Opportunity

Do you love working with people and going above and beyond for guests? Do you strive for excellence in a challenging role where you can make a difference? Would you like to join a world-renowned organisation with room for career development and progression?
We have a fantastic opportunity for an enthusiastic Assistant Front Office Manager working in our hotels part of the University of Edinburgh Hospitality & Events collection, who display a positive can‑do attitude and enjoy working within a diverse team. The successful candidate will be based at The Scholar hotel; however, flexibility is required to support our other receptions.
This post is an excellent opportunity for both personal and professional development, take on additional responsibilities and support us to enhance our reputation under our University of Edinburgh hospitality and events collection brand which is expected to grow over the next years.

Your skills and attributes for success

• Excellent customer service.
• Time management skills.
• Impeccable standards and an eye for detail.
• Excellent verbal and written communication.
• Willingness to learn and improve.
• People Management skills.