13086 - Legal Admin Support Officer

Career Choices Dewis Gyrfa Ltd; Wales; On-site; GBP 22,000 - 26,000; Full time

Job summary

A public service organization in the United Kingdom is seeking Administrative Officers to support the magistracy across Wales. The role requires strong customer service skills, multitasking abilities, and proficiency in IT. Successful candidates will manage various administrative tasks including supporting recruitment committees and communications with magistrates. Full-time office-based roles are available, with consideration for part-time and flexible working patterns.

Qualifications

• Friendly and approachable manner with excellent customer service skills.
• Ability to multitask while working in a fast-paced environment.
• Good written and verbal communication skills.
• IT proficient with the ability to learn and adapt to different technologies and software packages.
• Excellent organisational skills.

Responsibilities

• Provide administrative support to the magistracy across Wales.
• Support to Advisory Recruitment Committees and recruitment processes.
• General Bench Support, sending communications to magistracy.
• Provide support to magistrate's rota management.

Skills

Customer service skills

Multitasking

Written communication skills

Verbal communication skills

IT proficiency

Organisational skills

Job description

About us

Our Admin Officers play a critical role, providing excellent administrative support and customer service to court users, judiciary and management. HM Courts & Tribunals Service (HMCTS) is responsible for the administration of criminal, civil and family Courts and Tribunals in England and Wales. Our roles support our court users and colleagues within HMCTS, where people and businesses access potentially life‑changing justice. We’re looking for individuals who are committed to public service and making a difference in people’s lives to deliver justice. If you are interested in developing a career with a real purpose, please apply.

Our role

Your role: Provide administrative support to the magistracy across Wales.

Responsibilities

• Support to Advisory Recruitment Committees: including magistrates’ recruitment, facilitating online interviews via Teams, working with the online recruitment portal ‘Affinix’, processing magistrate retirements/resignations and using the Magistrates Rota and the Judicial HR portal.
• Support to Justices’ Training Approvals, Authorisations & Appraisal Committees: dealing with the receipt of appraisals and applications and providing administrative support to the committees across Wales.
• General Bench Support: sending out communications to the magistracy across Wales and dealing with responses appropriately.
• Magistrates Rota: providing support to the wider teams in managing the day‑to‑day running of the magistrate’s rota across Wales.

Skills and experience

• Friendly and approachable manner with excellent customer service skills.
• Ability to multitask while working in a fast‑paced environment.
• Good written and verbal communication skills.
• IT proficient with the ability to learn and adapt to different technologies and software packages.
• Excellent organisational skills.

Working patterns

These customer-facing operational roles require successful applicants to be office‑based to provide HMCTS services to the public. Standard full‑time working hours are 37 hours per week. HMCTS welcomes part‑time, flexible and job‑sharing working patterns where they meet the demands of the role and business needs and are agreed prior to appointment. All applications for part‑time, flexible and job‑sharing working patterns will be considered in accordance with the MoJ’s Flexible Working policy.

Visa & eligibility

Skilled Worker Visa: From 22 July 2025, the Government increased the salary threshold and skills level for Skilled Worker visas. This role does not meet the eligibility criteria for sponsorship in accordance with the current immigration rules if you are looking to apply for a Skilled Worker Visa for the first time. The Department cannot consider sponsoring you for this role unless you have held a Skilled Worker visa continuously since before 22 July 2025. If you have held a Skilled Worker visa continuously, please raise this during your vetting checks and eligibility will be assessed in accordance with the immigration rules and transitional provisions in place. If you are applying for this role and you do not meet the new eligibility criteria for sponsorship (or the transitional provisions), you will need to consider your options for obtaining and/or maintaining your right to work in the UK in light of these changes.

Successful applicants must ensure they have and maintain the legal right to live and work in the Civil Service and in the United Kingdom. The Department will continue to comply with UK Immigration Rules applied in the UK and Civil Service. You can read more about Skilled Worker visas and the eligibility criteria here.

Jobs are provided by the Find a Job Service from the Department for Work and Pensions (DWP).