12hr Part Time Keyholder Steve Madden- O2 Temporary

Kurt Geiger; Greater London; On-site; GBP 1,515,000 - 1,791,000; Part time

Benefits offered by this job

Competitive basic hourly rate

Amazing employee discounts

Fabulous shoes!

Job summary

Kurt Geiger is seeking a retail associate in London to deliver exceptional service and guide customers through product selections. You will handle till operations, stock management, and help drive sales while upholding brand standards.

Role requires strong communication, retail experience, and a passion for fashion trends. You will be part of a dynamic team committed to customer satisfaction and brand excellence.

Qualifications

• Clear and effective communication with customers and colleagues.
• Understanding of delivering outstanding customer service in a retail setting.
• Experience working in retail environments is preferred.
• Awareness of current fashion trends and how they relate to products and promotions.
• Motivated to work toward individual and team sales targets.
• Ability to work collaboratively in a team and support brand standards.

Responsibilities

• Deliver exceptional service consistently to every customer.
• Hold keys and ensure shop security during opening/closing in the absence of senior staff.
• Open and close the till system accurately.
• Welcome customers, assess needs, and guide them to suitable products.
• Manage stock by checking pairs, organizing stockroom, and maintaining standards.
• Maintain tidy shop floor, replenish stock, and ensure brand standards are met.
• Support management with achieving sales targets and promotions.
• Promote Kurt Geiger loyalty programs and explain benefits to customers.
• Assist in planning and preparing promotional activities.
• Model brand standards (all black, unbranded, reflect the brand).
• Participate in training to become a confident brand ambassador.

Skills

Strong communicator

Excellent service mindset

Retail experience

Fashion trend awareness

Self-motivated & target-driven

Team player

Job description

About Us

We are an inclusive, creative footwear and accessories brand powered by kindness. We want to empower our talent to be confident and true to themselves, the London way. London is our home, our heartbeat, and we draw inspiration from the energy and spirit of the city; its diversity and creativity. For over fifty years our team of in-house shoe and accessory designers have been creating authentic, distinctive designs from our London headquarters. The rainbow is our signature. It represents the good energy and love we have for our community and the many ways we collectively express our individual style.

We Are One: For Love | For Diversity | For Change | For Equality | For Kindness | For Freedom | For Unity Against Racism

WE NEED YOU TO:

• Consistently deliver exceptional service
• Responsible for holding keys for the store and ensuring the security of the store at opening and closing in the absence of the senior management team
• Responsible for opening and closing of the till system
• Welcome clients warmly, guide them to products and understand their needs to ensure a positive shopping experience
• Efficiently manage stock by pair checking, organising the stockroom, and maintaining consistent standards to ensure smooth operations
• Ensure the shop floor is kept tidy and replenished and that store standards are maintained
• Support your management team by working towards individual and team sales targets
• Provide details of Kurt Geiger loyalty programs, highlighting the benefits and encouraging participation to enhance their shopping experience
• Assist in the preparation and planning of promotional activities
• Be a role model for our brand and adhere to uniform standards (all black, unbranded and reflective of the brand)
• Regularly participate in and encourage training activities to become a confident brand ambassador

• Strong communicator
• Understanding of excellent service
• Previous experience in retail
• Interest and awareness of key fashion trends
• Self-motivated and driven by targets
• Confident working in a team

• Competitive basic hourly rate
• Amazing employee discounts
• Fabulous shoes!

Our Stores

The first Kurt Geiger store opened on London Bond street in 1963. Today, our brand has global appeal and is distributed in hundreds of cities around the world. We operate over 70 stand–alone stores nationwide, including our new flagship store on London Oxford street, and in over 400 stores globally. Beyond stand–alone stores and retail pop ups, our retail partners include some of the world’s most famous department stores.

We Are One: For Love | For Diversity | For Change | For Equality | For Kindness | For Freedom | For Unity Against Racism