Overview
This role will be regionally based reporting directly to the Head of Programmes for their region. Responsible for implementing and managing the strategic direction and effective delivery of interventions including Accredited Programmes, Structured Interventions and Senior Attendance Centres for people on probation subject to community sentencing. Provided in accordance with the Interventions Integrity Framework, and all relevant organisational policies and HMPPS accreditation standards.
Summary
The job holder will be responsible for allocating team resources so they are deployed effectively to ensure quality interventions are delivered, and performance targets are met within a resource allocation framework. They will work in partnership with other agencies and stakeholders to maintain the co‑ordinated delivery of services ensuring all health and safety and scheduling arrangements are in place to achieve good outcomes for people on probation.
Responsibilities
- Provide effective line management and leadership to a diverse team that includes Treatment Managers, Facilitators, Partner Link Workers, Senior Attendance Centre staff and Administrators and maintain robust procedures relating to the management of risk.
- Ensure that interventions are delivered in line with programme management manuals, performance and audit standards and that the arrangements are in place for effective management of risk.
- Have strategic oversight of the effective use of resources in managing staff rotas and the development of contingency plans to ensure continuity of delivery of Interventions.
- Ensure that there is an adequate pool of fully trained Programme Facilitators who have attended all the required training appropriate to the programme they are delivering.
- Lead in promoting Accredited Programmes, Structured Interventions and SAC and ensure that the Judiciary, People on Probation, and Probation Practitioners are able to access clear and accurate information about programmes.
- Maintain quality standards and ensure compliance with audit standards, monitor poor performance and manage complaints to minimise business risks.
- Prepare an annual team plan and review, ensuring effective allocation of resources and respond to the public protection duties of the team through multi‑agency arrangements and individual casework review, discussion and feedback.
- Initiate or implement change and develop new services in line with effective practice principles and within the resources available.
- Manage financial resources as required by the Head of Programmes and in line with HMPPS financial regulations and policies, and deliver the business plan in partnership with key stakeholders, representing the Probation Service as appropriate.
Behaviours
- Working Together, Developing Self and Others
- Delivering at Pace
- Managing a Quality Service
- Making Effective Decisions
- Communicating and Influencing
- Leadership
Essential Experience
- Understanding of the key principles of programmes.
- Substantial experience working in a variety of settings including offender risk assessment and management.
- Understanding of the role of the Probation Service in the Criminal Justice System and in a multi‑disciplinary setting.
- Evidence of ability to evaluate practice.
- Experience of working under pressure and fulfilling demanding deadlines.
- Able to demonstrate well‑developed IT skills, including evidence of ability to interpret and apply performance reports.
- Experience of proactively championing diversity and inclusiveness both internally and externally.
Technical Requirements
- Problem Solver
- Team Leader
- Service Focussed
- Analytical
- Efficient
- Motivator
- Organiser