12851 - Security Guard

Ministry of Justice; Greater London; On-site; GBP 25,000 - 30,000; Full time

Job summary

A public sector organization in London is seeking a dedicated Security Guard responsible for ensuring safety at the Royal Courts of Justice. The ideal candidate will maintain a safe environment, interact with members of the public, and ensure high levels of customer service. This role requires physical fitness and readiness to work in demanding conditions, with the essential training provided. Candidates should be prepared for flexible working within a team that provides 24-hour security support.

Qualifications

• Willingness to maintain high standards of security and customer service.
• Capability to handle physically demanding tasks.

Responsibilities

• Maintain a safe working environment at the Royal Courts of Justice.
• Provide a presence 24 hours a day for security.
• Liaise with judiciary and assist the public within courts.

Skills

Customer service

Physical fitness

Job description

Job Title: Security Guard

Grade: AA

Location: Royal Courts of Justice, Strand, London, WC2A 2LL and RCJ Rolls Building, 7 Rolls Building, Fetter Lane, London, EC4A 1NL. Depending on business needs, successful candidates may be placed at either location.

Background

HM Courts and Tribunals Service is responsible for the administration of criminal courts, civil courts, family courts and tribunals in England and Wales, working with an independent judiciary to provide a fair, efficient and effective justice system. Currently, HM Courts and Tribunals Service is embarking on a period of significant change which will require strong leadership in this critical role, operating in a culture of openness and honesty.

Overview

This role is part of the Operational Delivery Profession. Operational delivery professionals are the outward face of government, providing essential services to the public in a variety of roles. They work in many different departments and agencies across the breadth of the UK, delivering service to customers.

• Face‑to‑face roles in HMCTS (e.g., court usher)
• Contact Centre roles in HMCTS (e.g., call centre adviser)
• Processing roles in HMCTS (e.g., staff at the County Courts Money‑Claims Centre and Courts and Tribunal Administration)

Being part of the operational delivery profession means belonging to a cross‑government community of people. This will offer you access to information on professional standards, skills development and qualifications to help you continue to improve your development and performance and expand your career options.

These operational roles are customer facing, requiring successful applicants to be office and/or court based to provide HMCTS services to the public. HMCTS offers a flexible working system in many of its offices, subject to business needs being met.

Key Purpose of the Role

Security’s role is to maintain a safe working environment at the Royal Courts of Justice (RCJ), which is a part of the High Court, comprising just over 100 courts, 79 located in the main Strand building and 31 in the Rolls Building close by.

The cases heard at the RCJ are some of the most high‑profile ones in England and Wales, reflected in the occupiers including our most senior judiciary. There is a high degree of liaison with resident and visiting judiciary.

In addition, there are close to 1,000 members of staff. Hundreds of members of the public and the legal professions use our facilities every day.

Teams of security personnel provide a presence 24 hours a day, 365 days a year. A security presence is also required at the ceremonial and private functions held here in the evenings and weekends. The core times for this role are 9:00am – 5:00pm.

It must be noted that security work can be physically demanding. Security members will receive the appropriate training to support them in this role, including a 2‑day external course for a Court Security Officer (CSO) under the Courts Act 2003. Additionally, local training will be provided including the assignment of a mentor as part of the induction process.

The current high standard of customer service must be maintained and improved upon if possible, all members of the Security team, as frontline staff, have a key role to play in this.