12552 - People Hub Manager

Ministry of Justice; Henley-on-Thames; On-site; GBP 30,000 - 40,000; Full time

Job summary

A government agency seeks an administrative manager to oversee processes within the People Hub. Key duties include managing staff training, budget, and HR activities. The ideal candidate will coordinate employee engagement and ensure data accuracy in systems. Excellent MS Word and Excel skills are essential for this role, which requires strong analytical capabilities. The position is non-operational but involves significant responsibility for line management and communication with stakeholders.

Responsibilities

• Manage the administrative processes within the People Hub.
• Support staff through training and HR processes.
• Manage devolved budget and service delivery indicators.

Skills

MS Word

MS Excel

Information collation and analysis

Job description

Overview of the job

This is an administrative managerial job within an establishment.

Summary

The job holder will be responsible for managing the administrative processes within the People Hub, ensuring that staff are supported through training, detail and all Human resource processes.

This is a non-operational job with line management responsibilities.

Responsibilities, Activities and Duties

The job holder will be required to carry out the following responsibilities, activities and duties:

• Training / Learning & Development
• Attendance Management
• Detail
• Payment Plus hours
• Staff availability for escorts
• Work Life Balance
• HR – Entry & Exit Processes
• Staff Engagement
• SPDR markings
• NVQ facilitation requests
• Staff Reward and Recognition
• Staff Leave
• Employee Relations
• Immunisation/First Aid co-ordination

Undertake other administrative management tasks including:

• Contribute towards the development of local policy, procedures and practice and ensure consistency of application
• Manage devolved budget in accordance with the financial procedures outlined in the budget delegation
• Manage the achievement of Service Delivery Indicators (SDIs) and standards within the work area, verifying and signing off documentation as appropriate
• Attend relevant unit meetings as and when required to provide feedback on good practice examples, to promote awareness for better and more efficient ways of working
• Analyse and act on data collected by the Hub and produce any relevant reports to show findings
• Ensure that data entered into local and national systems is accurate and in accordance with agreed timescales
• Monitor performance of the Hub
• Draft all external and internal communications on behalf of the Hub
• Provide Head of Function with management information relating to the relevant area
• Be responsible for the management of all staff within their area. This includes staff performance, development and annual appraisal through to sickness absence management
• Act as first point of contact for relevant external stakeholders
• Act as requisitioner or approver dependant on local policy

The duties/responsibilities listed above describe the post as it is at present and is not intended to be exhaustive. The Job holder is expected to accept reasonable alterations and additional tasks of a similar level that may be necessary. Significant adjustments may require re-examination under the Job Evaluation scheme and shall be discussed in the first instance with the Job Holder.

Behaviours

• Changing and Improving
• Communicating and Influencing
• Working Together
• Managing a Quality Service
• Making Effective Decisions
• Leadership

Essential Experience

• Able user of MS Word and MS Excel Information collation and analysis

Technical Requirements

Internal applicants

Newly promoted staff to the following Band 5 first line manager roles (Hub Managers, Custodial Managers and Facilities & Services Managers) in Establishments are required to complete a qualification as part of their work objectives where these training packages are available Staff that have mapped or re‑graded to Band 5 who have previously worked at an equivalent level will not be required to undertake the qualification.

External applicants

All external staff joining as a Band 5 Hub Manager or Facilities & Services Manager in an Establishment are required to complete the qualification where available.