12-month FTC Programme Coordinator

CharityJob; Greater London; On-site; GBP 23,000 - 30,000; Full time

Benefits offered by this job

Hybrid home-based-working

Team Together Days in London

Travel to school sites nationwide (exp

Job summary

The Talent Foundry is recruiting a Programme Coordinator to ensure smooth delivery of workshops and programmes across the UK. You will be the operational backbone, providing excellent customer service to schools, partners and facilitators, and supporting Programme Managers with end-to-end administration.

The role requires strong organisational skills, exceptional communication, and experience with CRM and Microsoft Excel.

Qualifications

• Strong organisational and administrative experience.
• Experience coordinating projects or programmes.
• CRM experience essential.
• Excellent communication skills with a warm, professional approach.
• Proficiency with Microsoft Excel and spreadsheets.

Responsibilities

• Coordinate multiple programmes end-to-end, ensuring smooth delivery.
• Manage school bookings, session schedules, logistics and facilitator allocation.
• Provide clear, timely communication to teachers, partners and internal teams.
• Support Programme Managers to meet programme goals and timelines.
• Use spreadsheets, databases and CRM systems to plan, track and report activity.

Skills

Organisational skills

Communication

CRM experience

Microsoft Excel

Project coordination

Administrative experience

Tools

CRM systems

Microsoft Office

Job description

Charity People is excited to be partnering with The Talent Foundry again, a national education and social mobility charity, as they recruit a Programme Coordinator - a vital role at the heart of delivering their award-winning employability and skills programmes to thousands of young people each year.

About The Talent Foundry

The Talent Foundry is a high-impact social mobility charity supporting young people aged 7-18 from under-served communities to build confidence, unlock their talents and develop the skills they need to succeed in higher education and the workplace.

They achieve this by:

• Delivering free, skills-based workshops co-created with schools and employers
• Connecting young people with industry professionals and aspirational career pathways
• Encouraging employers to value potential over background
• Partnering with major organisations including Barclays LifeSkills, Dell Technologies, KPMG, ICAEW, Network Rail, NHS and more

Working with 70,000+ young people each year, TTF is ambitious, fast-growing, and committed to scaling its impact through its five-year strategy, Ambition 2030, which aims to reach one million young people.

About the Role

This business-critical Programme Coordinator role ensures the smooth, efficient and high-quality delivery of The Talent Foundry's workshops and programmes across the UK.

Highly administrative, fast-paced and detail-focused, this role suits someone who thrives on organisation, problem-solving and keeping complex delivery moving seamlessly in the background. You will be the operational backbone of multiple programmes across primary and secondary schools.

You will:

• Provide excellent customer service to schools, partners and facilitators
• Manage bookings, scheduling, logistics, diaries and communications
• Support Programme Managers by delivering end-to-end programme administration
• Maintain accurate systems, spreadsheets and CRM records
• Coordinate facilitators, travel, equipment and technical needs
• Monitor feedback and help ensure brilliant participant and partner experiences
• Contribute to continuous improvement and efficient ways of working

This is a hybrid role requiring confidence working remotely, strong communication skills and the ability to stay self-motivated while balancing multiple priorities.

Key Responsibilities

Programme Coordination & Administration

• Coordinate multiple programmes simultaneously, ensuring smooth end-to-end delivery
• Manage school bookings, session schedules, logistics and facilitator allocation
• Provide clear and timely communication to teachers, partners and internal teams
• Support Programme Managers to meet programme goals and timelines

Systems, Processes & Data

• Use spreadsheets, databases and CRM systems to plan, track and report on activity
• Ensure all processes are followed accurately, contributing to efficiency improvements
• Manage travel, accommodation and technical arrangements for sessions and events

Customer Service & Continuous Improvement

• Deliver excellent service for schools, volunteers and facilitators
• Gather and act on feedback to help improve programme quality
• Occasionally attend workshops to observe delivery and understand impact

Team Contribution

• Work collaboratively with Programme Managers, Coordinators, facilitators and the Schools Engagement Team
• Attend monthly Team Together Days in London
• Uphold safeguarding, data protection, and organisational policies
• Demonstrate a "one-team" approach, contributing to a positive and inclusive culture

About You

You will bring:

• Strong organisational and administrative experience
• Confidence managing multiple deadlines in a fast-paced environment
• Experience working in the charity sector/education sector/university space
• Excellent communication skills and a warm, professional approach
• Strong proficiency with Microsoft Office (especially Excel and spreadsheets)
• A solutions-focused mindset and the ability to stay calm under pressure
• Experience coordinating projects or programmes
• CRM experience (essential)

A passion for social mobility and supporting young people is essential.

TTF particularly welcomes applicants with lived experience of the challenges faced by under-served communities.

Salary, Benefits & Working Arrangements

12 month FTC
Salary: £26,500
Monthly in-person Team Together Days in London (approx. 2-3 days per month)
37.5 hours per week

• 28 days holiday + bank holidays
• Hybrid home-based working
• Monthly Team Together Days in London (travel required)
• Travel to school sites nationwide (expenses paid)
• £500 annual learning & development budget
• Employee Assistance Programme
• Cycle to work scheme
• Enhanced maternity package after three years
• Pension scheme with employer contributions
• Birthday afternoon off

Key Dates

Launch: Tuesday 26th May 2026
Closing date: 9am Tuesday 2nd June
Interviews: 1st Stage - week commencing the 8th June, 2nd Stage - Wednesday 17th June at a London venue

Equity, Diversity & Inclusion

Charity People is a forward thinking, inclusive organisation that actively and deliberately promotes equity, diversity and inclusion. We know organisations thrive when inclusion is at the forefront. We evidence our commitment by matching charity needs with the skills and experience of candidates irrespective of background e.g. age, disability (including hidden disabilities), gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation. We do this because we believe that greater diversity leads to greater results for the charities we work with.