Overview
Job holders within this Group Profile provide administrative support to managers and frontline staff by undertaking transactional work in a particular area.
The job holder is expected to be competent in their area of work; any specific qualifications or training required will be detailed in the relevant job description.
This is a non‑operational role which may involve contact with prisoners depending on the area of work.
This role has no line management responsibilities.
Responsibilities
- Organise, produce and maintain accurate records for the area of work
- Act as contact point for all communications to the team; prioritise and distribute communications to the appropriate person or relevant department in the establishment
- Complete monitoring returns for the area of work
- Input requisitions onto the finance database and process requisitions for the defined area of work
- Co‑ordinate any awareness sessions for the area of work
- Prepare paperwork for checking by manager, conducting initial checks as required
- Correspond with relevant stakeholders and agencies to ensure that information is adequately shared
- Maintain and check establishment databases, manual filing systems and logs of information, responding within agreed timescales and producing reports as required
- Collate information relating to relevant Service Delivery Indicators (SDIs)
- Act as secretary to meetings as required, including organising agenda, taking, distributing minutes and action points
Job Descriptions
- Business Administrator : Activity Hub
- Business Administrator : Business Hub
- Business Administrator : Employment
- Business Administrator : Equality
- Business Administrator : Mobilisation, Transition and Transformation (MTT) Administration Support
- Business Administrator : Resettlement Worker
- Business Administrator : Establishment Television Systems
- Business Administrator : Healthcare
- Business Administrator : Management Coordinator
- Business Administrator : New Colleagues Lead Administrator
- Business Administrator : Observation, Categorisation and Allocation (OCA)
- Business Administrator : Offender Management Hub
- Business Administrator : People Hub
- Business Administrator : Prison Digital Services Administrator
- Business Administrator : Programmes
- Business Administrator : Psychology
- Business Administrator : Regional Admin Support – Wales
- Business Administrator : Regional Admin Support – North East
- Business Administrator : Chaplaincy
- Business Administrator : Safe Decent and Secure
- Business Administrator : Safer Custody
- Business Administrator : Security Intelligence Collator
- Business Administrator : Social and Palliative Care
- Business Administrator : Substance Misuse and Drug Strategy
- Business Administrator : VCC Administrator
Essential Skills / Qualifications / Accreditation / Registration
Job holders must complete specific training in their specialism once they take up post.
Proficiency in spoken English is required; where specified in Wales, Welsh is also required.
Hours of Work and Allowances
37-hour working week.
Behaviours
- Changing and Improving
- Communicating and Influencing
- Working Together
- Managing a Quality Service
- Delivering at Pace