11657 - Operational Support Grade - HMP Askham Grange (Prison Support Role)

Hmp Askham Grange; Askham Richard; On-site; GBP 29,000 - 34,000; Full time

Job summary

A local minimum security prison is looking for an Operational Support Grade to undertake various responsibilities including supervising prisoners, monitoring CCTV, and performing gate duties. Applicants must hold a valid Driving Licence and be ready to work shifts, including nights and weekends. The role offers a salary of £29,432 for a 37-hour week and several employee benefits such as annual leave and pension schemes.

Benefits

25 days of annual leave increasing to 30 after 10 years

Civil Service pension scheme

Cycle to Work scheme

Retail discounts

Qualifications

• Candidates must hold a full, valid Driving Licence.
• Ability to communicate confidently in English.
• Experience in managing a quality service.

Responsibilities

• Perform gate duties to ensure secure entry/exit.
• Monitor CCTV and operate the establishment radio system.
• Book and escort visitors as needed.
• Supervise and account for prisoners as required.
• Transport prisoners using cellular vehicles.

Skills

Driving Licence

Communication skills

Ability to supervise

Job description

PLEASE NOTE Driving duties are an essential part of the OSG role at HMP Askham Grange and therefore candidates are required to hold a full, valid Driving Licence.

As an Operational Support Grade, you will look after the day-to-day running of a busy prison, working in a close-knit team to carry out a range of support services - everything from patrol and gate duties, to managing deliveries, supervising visitors, and monitoring phone calls and CCTV.

You will work shifts and nights to keep things running.

You will work an average of 37 hours per week and this will include working night shifts, evenings, weekends and Bank/Public holidays (these days are added to your holiday allowance) on a rolling shift pattern. The frequency of night shifts will vary for each Establishment and can be discussed at interview. For an example of the shift times that you could be working please visit our website.

Responsibilities, activities and duties are likely to include:

• Gate/portal duties: ensure the secure entry and exit of staff, visitors, vehicles; carry out searches of staff, prisoners, visitors, contractors and vehicles; issue and collect staff keys/radios.
• Control room: operate the establishment radio system and monitor CCTV ensuring all suspicious activities are reported.
• Visiting: book visits; identify and process visitors on their arrival, escort them if required.
• Censors/correspondence: monitor/log mail and report any illicit or contraband items, maintaining the preservation of evidence.
• Night duties: ensure cell doors are locked/secure and all prisoners are safely accounted for.
• Reception: assist in supporting appropriate tasks in reception; photograph prisoners; collate documentation for the property process; search/x-ray incoming prisoner property and parcels; receive items for prisoners and check all seals are intact on property storage.
• Prisoner supervision: supervise prisoners as required; undertake prisoner clothing/property exchange and assist officers with free flow movement.
• Food delivery: food trolley delivery and collection, which may involve the use of an electric tug vehicle.
• Driving duties: transport prisoners and their escort to their destination in the cellular vehicle; collect mail from local sorting office.
• Phone calls: monitor the Personal Identification Number (PIN) system, maintaining the log of PIN Phone requests from prisoners; complete all relevant paperwork keeping an audit trail of conversations; check that legal numbers are registered solicitors procedures and protocol: understand and conform to national and local policies, responding appropriately to invoke emergency procedures and the actions required in relation to incidents.

At the interview we will assess you against the following Success Profile behaviours - Communicating and Influencing, Managing a Quality Service.

The job holder must be able to fulfil all spoken aspects of the role with confidence in English or (when specified in Wales) Welsh.

11657 - Operational Support Grade - HMP Askham Grange (Prison Support Role)

Annual leave is 25 days on appointment and will increase to 30 days after 10 years' service (calculated on a pro‑rata basis). 9 days bank, public and privilege holidays. Access to a paid Level 2 apprenticeship in customer service, access to the generous Civil Service pension scheme, season ticket loans, retail discounts, an Employee Assistance Programme and a Cycle to Work scheme.

Salary: £29,432 for a 37‑hour working week inclusive of a 20% unsocial hours working allowance which is included in the salary to reflect the requirement to work nights, evenings and weekend shifts.