Overview
Provide essential safety checks on deblistered stock, prescriptions submitted by network and dispensed MDS trays. Establish relationships with colleague, customers and wider head office staff. Assist with delivering a variety of pharmacy services where possible. Be a predominant role in the dispensing and quality control process.
Key Responsibilities
- Ensure the accurate dispensing of medicines using the Hub's MDS dispensing equipment.
- Carry out accuracy checks of MDS pack in line with current quality control processes within the Hub.
- Be responsible for ensuring accurate stock control.
- Contribute to and monitor adherence with patient safety measures in place throughout the hub operation to reduce the chance of errors occurring.
- Continually provide a consistent high level of customer service to the spoke branches utilising the hub.
- Support the Pharmacist/Production Manager in the induction and training of new dispensary staff.
- Have a due regard to Health and Safety for yourself, your colleagues and customers.
- Contribute to the general housekeeping of the Hub.
- Be compliant with Company policy on the security of drugs and the workplace.
- Adhere to the standards and procedures set out in the Company procedure manual.
Qualifications
- Buttercups (or equivalent) Accuracy Checking Qualification for Dispensers.
- NVQ 2 in Pharmacy Services or equivalent.
- Minimum of 2 years dispensing experience.
- Have a clear interest in medicine and science.
- Ability to work as part of a team and provide support to other colleagues.
- React quickly to customer needs to ensure smooth running of branch and demonstrate excellent customer service skills.
- Be able to deal with challenging customers and situations in a calm and controlled manner.
- High attention to detail.
- Be a team player.
- Be a highly motivated member of the dispensary.
Desirable
- Able to recommend process improvements.
- Customer service training.
- Previous production quality control experience.
Working Hours
- Monday 06:00-15:00 (30 minutes unpaid lunch break)
- Tuesday 06:00-15:00 (30 minutes unpaid lunch break)
- Wednesday 06:00-15:00 (30 minutes unpaid lunch break)
- Thursday 06:00-15:00 (30 minutes unpaid lunch break)
- Friday 06:00-15:00 (30 minutes unpaid lunch break)
Our Hub Dispensing operation is a structured and production-based environment to help support the network of branches by assembling Monitored Dosage Systems (MDS).