10658 - HR Manager

Ministry of Justice; Barnard Castle; On-site; GBP 35,000 - 45,000; Full time

Job summary

A government agency in the UK is looking for a Human Resources Manager to support business leaders with complex HR issues. The successful candidate will analyze data, manage stakeholder relationships, and contribute to HR service delivery. Essential experience in HR is required, along with strong communication skills and the ability to problem-solve effectively.

Qualifications

• Experience in an HR delivery role.
• Ability to manage diverse relationships, including senior stakeholders.
• Excellent verbal and written communication skills.

Responsibilities

• Support business leaders with complex HR cases.
• Analyze HR data to decide on appropriate actions.
• Maintain relationships and solve HR-related problems.

Skills

Relationship management

Analytical skills

Communication skills

Problem-solving

Job description

Job Description

Job Title: Human Resources Manager

Grade HEO

Team/Directorate: MoJ People and Capability - HR Business Partnering (HMPPS)

Overview of the role

The Ministry of Justice People and Capability (MoJ P&C) supports the organisation by enabling its people to be the best that they can be. We are continuously reviewing and enhancing the services that P&C provide across the MoJ to deliver high quality services for our customers. MoJ has a team of committed and capable professionals delivering people services across the Justice family.

With a passion for people management and a desire to build an HR generalist foundation for a future career, the post holder will work with managers from within HMPPS to optimise the effective working relationship and ensure maximum impact of HR on business effectiveness. This is your opportunity to be part of the HR enabling prisons and probation to make society safer and help people turn live.

The role involves a proactive approach to problem solving and enabling the business to find solutions to HR challenges. With a generalist knowledge of case management and essential functional HR experience, the role is key to enabling business leaders through interpretation of HR policy, application of case management advice and the delivery of key HR processes to maintain the links with essential systems; SSCL, Occupational Health, Civil Service Pensions etc.

Summary

As a HR professional in either a regional role or a HQ delivery role to a sector of the business, the post holder will support business leaders, managers and specialists with more complex HR cases and provide a professional link to the central case management service, working together to achieve effective outcomes.

As the first point of contact to the business, the post holder would be required to manage stakeholder expectations and gather business intelligence to provide specialist advice or deploy the appropriate service from within the team.

Responsibilities, activities and duties

Supporting an area of the business with wide ranging impact, appraising, assessing and adapting to a wide range of issues on a day-to-day basis and developing options to maintain or improve performance.

Role holder will have autonomy to make decisions within their discrete area of work to deploy appropriate resources using initiative and in communication with their established network of contacts across the wider HR community.

Interpreting HR advice which may require follow up questions or discussion to understand the wider impact of the issue.

Decisions might involve considerable discretion but will be constrained by policy and best practice.

Analysing HR data and applying understanding to decide on an appropriate intervention or course of action.

Considering sensitive or multiple opposing opinions to establish facts; establishing the best approach; determining appropriate methodologies; analysis to ensure quality and application of results.

Exercise judgement and make decisions based on their own interpretation. Details may be unclear and require further investigation.

Required to maintain relationships by supporting others, contribute to team decisions and use initiative to solve problems.

Contribute directly to the achievement of operational organisational objectives by developing internal credibility and providing guidance and consultancy to managers on HR related issues, which include:

• Employment Tribunal, Grievance, Disciplinary Support
• Attendance Management Support
• Audit, Assurance & Compliance
• Commissioner: Expert Services & Support (Internal & External)

Location

HMP Hull, HMP Deerbolt, HMP Hatfield, HMP Wealstun

The successful candidate will be required to travel to other prison and probation sites within the relevant cluster (East and South Yorkshire, North East, or North & West Yorkshire).

Essential Knowledge, Experience and Skills

• Previous experience of an HR delivery role (assessed via CV)
• The ability to confidently build and manage a diverse range of relationships, including with senior stakeholders (assessed via Communicating and Influencing behaviour)
• Supporting others to optimise performance of their People Management Skills (assessed via Leadership behaviour)
• Excellent communication skills, both in verbal and written formats (assessed via Communicating and Influencing behaviour)
• Ability to analyse and understand data and apply analytics to business delivery (assessed via Managing a Quality Service)

Desirable experience, knowledge and skills

Previous experience of working in a HR team within the Civil Service and an awareness of the wider Civil Service HR operating model.

Experience of HR consultancy work or other service delivery based on a Customer Relationship Model.

Please note that whilst we don’t assess or score ‘desirable’ criteria, we may consider evidence provided that demonstrates meeting the desirable elements of the role, only after essential criteria is assessed and where there is a need to differentiate between closely scored candidates.