Sales Associate

Reiss Limited; Greater London; On-site; GBP 40,000 - 60,000; Part time

Job summary

A luxury fashion retailer is seeking a Sales Associate for their new Battersea store on a part-time basis. The Sales Associate will deliver exceptional customer service, provide in-depth product knowledge, and support the management team to meet sales goals. Prior experience in customer-facing roles and strong communication skills are essential. This role includes benefits like a staff discount, career development opportunities, and a competitive commission structure, making it an attractive opportunity for those passionate about luxury retail.

Benefits

Seasonal business wear allowance

Generous employee discount

Rewarding commission structure

Wellbeing support through Employee Assistance Programme

Fitness discounts

Enhanced parental pay

Annual leave increasing to 25 days after 2 years

Qualifications

• Passion for premium or luxury products.
• Previous experience in a customer-facing environment.
• Excellent written and verbal communication skills.

Responsibilities

• Deliver premium customer service experience.
• Provide product knowledge to customers.
• Maintain visual standards in the store.

Skills

Customer service skills

Communication skills

Organizational skills

Interpersonal skills

Ability to adapt to changing priorities

Team player

Job description

Why choose Reiss?

With the intrinsic sustainability, quality and timeless elegance ofour designs, our continued success comes as no surprise. With standalonestores, concessions and franchise operations in over 230 locationsinternationally, as well as online and app, our presence as a leadingluxury brand is well established.

Working at Reiss, our common purpose is to continue to grow ourbusiness, to walk in the shoes of our customers, and to be exceptionalin everything we do.

For our retail teams this means it means providing elevated customerservice, a store environment that stands out in the market and workingas a team to meet and exceed both our customers’ expectations and ourbusiness goals.

What’s the role about?

As part of our Retail team, you’ll be joining our new Battersea storeas our Sales Associate, on a permanent, part-time, basis. You’ll beresponsible for providing exceptional customer service and supportingour management team to achieve sales and operational goals.

This is a brand new store in an incredible new development - thegrade II* listed Battersea Power Station. This development will open on15th October and will be home to some of the leading retail, hospitalityand dining concepts from around the globe, creating a dynamicdestination experience.

What you’ll be doing

• Delivering a premium and tailored customer service experience
• Providing in depth knowledge of the brand and our products
• Communicating appropriately and effectively with customers, team members and management
• Maintaining visual standards
• Acting as a Reiss Brand Ambassador

What you’ll ideally bring to the role

• A passion for premium or luxury product
• Previous experience in a customer-facing environment
• Be able to see things through the customer’s eyes
• Excellent customer service skills
• Flexibility and ability to adapt to changing priorities
• Ability to work in a fast-paced retail environment
• Have excellent communication and interpersonal skills
• Have excellent organisational and decision-making skills
• Be a team player
• Good written and verbal communication skills

What we’ll do for you

• Seasonal business wear allowance
• Generous employee discount
• Rewarding commission structure
• Wellbeing and financial support through our Employee Assistance Programme
• Low monthly cost health support through our medical cash plan
• Fitness discounts
• Family friendly policies including enhanced parental pay
• 23 days annual leave, increasing to 25 days after 2 years’ service
• Employee referral scheme
• Career development opportunities

Apply now to start your story at Reiss…

#WeAreReiss

We recognise the importance and power of diversity within ourbusiness and, as such, we ensure that our people processes are fair,transparent and promote equality of opportunity for all candidates.

It is our pledge that candidates will not be discriminated against onthe grounds of gender, gender identity or expression, pregnancy,marital status, age, race, colour, ethnic background, nationality,disability, sexual orientation, religion, religious or similar belief.Every individual will be treated with respect.

We know that some people won’t apply for a role unless they feelyou don’t meet all of the requirements listed, so we want you to knowthat finding people who will add to our culture and have a learningmindset is incredibly important to us. Even if you feel you don’t tickall the boxes, we’d still like to hear from you.