Virtual Office Manager (VOM)

Virtual Assistant Team; Hours; À distance; EUR 40 000 - 50 000; Plein temps

Résumé du poste

A specialized business support firm is seeking a Virtual Office Manager to provide essential administrative and organisational support to clients. The ideal candidate will have advanced experience with XERO software and Microsoft 365, alongside excellent written English skills. This full-time role requires efficient project management and attention to detail, operating under Australian Eastern Standard Time.

Qualifications

• Advanced experience essential with XERO accounting software.
• University educated or proof of 2 years’ experience in a similar position.
• Excellent organisational and time management skills.

Responsabilités

• Provide administrative, quoting, and organisational support to clients.
• Prepare reports: WIP, Staff Productivity, P&L, Balance Sheet.
• Manage multiple projects simultaneously.

Connaissances

XERO accounting software experience

Microsoft 365

Excellent written English

Attention to detail

Organisational skills

Time management skills

Formation

University degree or 2 years of experience

Description du poste

Virtual Office Manager (VOM) - Full-time, 8 hours per day, based in Australian Eastern Standard Time (Brisbane).

About the Position

Our company specialises in systemising, outsourcing & scaling small to medium businesses. Your role as a VOM will be to work on tasks our clients outline, to support their business growth.

Purpose of Position

Provide administrative, quoting and organisational support to clients, uphold obligations, commitments, deadlines, and ultimately support clients in achieving key objectives.

Description Of Duties

• Construction of QUOTES for clients usually from an Email (Minimum)
• Email, Checklist, Precedence, Website, CRM, Microsoft TEAMS Platform communication with office staff
• Preparation of daily, weekly and monthly reports: WIP, Staff Productivity Reports, P&L, Balance Sheet, Gantt Chart, Client Surveys, other measurement tools.
• Creation of QUOTES, to JOBS and building TASKS within Xero Work Flow Max (WFM). Tasks are managed from start to finish: monitored, timed via Microsoft Calendar, balanced with Invoice, closed, recurred/reset for next task. Compliance management.
• CPA Points: Annual Reviews (ATO, ASIC), Regular Returns (BAS, IAS, ITR, CTR TRT), Subscription Fees paid/reimbursed by Clients, Data entry, maintain company and client structure knowledge, Diary management (Microsoft Calendar Office 365), Basic social media management (Survey Monkey, Mail Chimp, Website, Facebook), Direct communication (not Telephone) with internal staff, Assist with budgeting and financial reporting, Work on multiple projects at one time.

Skills Required

• Advanced experience essential with XERO accounting software (My Xero, Practice Manager and Work Flow Max)
• Microsoft 365
• University educated or proof of 2 years’ experience in a similar position and a clear understanding of Australian tax law – desired
• Ability to adapt to change quickly
• Advanced experience with Microsoft Office (TEAMS and Outlook Calendar essential)
• Attention to detail
• Excellent written English
• Initiative with communication to our company and allocated client
• Ability to manage deadlines
• Excellent organisational and time management skills

Contracting Requirements

• Time and task reporting
• Continuously seek avenues to assist growth, through new systems and methods
• Prioritisation of set tasks
• Act professionally and with good faith to individuals you interact with
• Attend meetings as scheduled from time to time
• Participate willingly in internal and external career development opportunities
• Ask for assistance if required and maintain an open and honest policy at all times
• Follow confidentiality protocol when working on multiple projects
• Do It Right The First Time – DIRFT
• Be A Proactive Person And Not A Reactive One – BAPPNARO
• Never Excuses Always Reason – NEAR
• Set Expectation And Then Exceed Them – SEATET