Spanish Speaking Customer Support Specialist

Cross Border Talents; Paris; Sur place; EUR 28 000 - 35 000; Plein temps

Résumé du poste

A leading customer service provider is looking for a professional with advanced Spanish skills (C2) and a minimum of B2 in English to join their team in Lisbon. The role involves supporting sellers and buyers in customer service while working in a dynamic and international environment. Competitive meal and transport allowances, along with comprehensive health insurance after 6 months, are offered.

Prestations

Meal allowance (daily)

Monthly transport allowance

Private health insurance

Full onboarding support

Dynamic work environment

Qualifications

• Minimum 1 year experience in customer service, telesales, or related roles.
• Must hold an EU ID, Residence Card, or valid Visa.

Responsabilités

• Support sellers and buyers with expertise in customer service.
• Work during specified rotating shifts from Monday to Sunday.

Connaissances

Spanish language skills at C2 level

English language skills at minimum B2 level

Strong sales awareness

Proactive and customer-oriented mindset

Description du poste

Location: Lisbon, Portugal
Work Setup: On-site

Are you a customer service professional with advanced Spanish skills (C2) and at least B2 level in English? Join our team in Lisbon and support sellers and buyers with your expertise.

Schedule:

• Monday to Sunday: 08:00 -17:00 or 09:00 -18:00 (rotative shifts)

• 2 rotative days off per week

• At a later stage, the client may switch to 24/7 coverage (rotative shifts)

Your Profile:

• Spanish language skills at C2 level

• English language skills at minimum B2 level

• Minimum 1 year experience in customer service, telesales, account management, customer success, or business development-related roles

• Strong sales awareness and ability to influence seller success (mandatory)

• Proactive and customer-oriented mindset

• Must hold an EU ID, Residence Card, or valid Visa

  • Manifestação de Interesse also accepted

  • Visa support may be discussed during the process

What We Offer:

• Meal allowance (daily)

• Monthly transport allowance

• Private health insurance:

  • Available from day 1 (employee contributes a monthly fee)

  • Fully covered by the company after 6 months

• Full onboarding support

• Dynamic and international work environment

Apply now and become part of a fast-paced, customer-focused team!