Join Our Greece Team: Customer Support Agent role for English Speakers

Cross Border Talents; Marseille; À distance; EUR 20 000 - 40 000; Plein temps

Résumé du poste

A leading telecommunications firm is seeking a Customer Service Representative to join their international team. You will handle customer inquiries via phone, email, or chat and resolve various issues. Required skills include fluency in English and excellent communication abilities. This role offers relocation support to Greece, competitive salary, and opportunities for career progression.

Prestations

Full-time employment

Private health insurance

Paid training

Clear career progression paths

Vibrant, multicultural work environment

Qualifications

• Fluency in English (B2 level or higher) is required.
• Strong communication and interpersonal skills are essential.
• A customer-focused mindset with good problem-solving abilities is necessary.

Responsabilités

• Act as the first point of contact for customers.
• Handle queries via phone, email, or chat.
• Resolve issues related to products, orders, accounts, or technical concerns.

Connaissances

Fluency in English (B2 level or higher)

Strong communication and interpersonal skills

Customer-focused mindset

Problem-solving abilities

Description du poste

IMPORTANT: Only apply if you meet one of the following conditions:

• You hold EU citizenship

• You possess a Full-purpose or Specific-purpose Work Permit Card for Greece

• You have a Certificate of Protection (refugee status)

Location: Athens, Thessaloniki, or Chania, Greece (On-site or Remote - Relocation included)
Language Requirements: Advanced English (C1+)
Contract Type: Full-time
Relocation Support: Flight ticket, 2-week hotel accommodation, airport pickup, and real estate assistance

Ready to start a new chapter in both your career and personal life? This is your chance to join a global leader in telecommunications while enjoying the incredible lifestyle Greece offers.

Why Greece? Why This Role?
Picture yourself finishing your workday with a sunset over the Aegean Sea, exploring ancient ruins on weekends, or enjoying world-famous Greek cuisine after hours. With more than 3,000 islands, a mild climate, and a lower cost of living, Greece offers the perfect balance of professional development and personal wellbeing.

You will join an international team, working on impactful customer service projects for well-known global brands.

As a Customer Service Representative, you will:

• Act as the first point of contact for customers

• Handle queries via phone, email, or chat

• Resolve issues related to products, orders, accounts, or technical concerns

• Adapt quickly to new tools and processes

• Work collaboratively with team leaders and quality teams to improve customer satisfaction

• Contribute to a positive and inclusive team environment

What Were Looking For:

• Fluency in English (B2 level or higher)

• Strong communication and interpersonal skills

• Customer-focused mindset with good problem-solving abilities

• Willingness to relocate to Greece (relocation support provided)

• For some projects: Technical knowledge or B2B cloud experience

• For specific roles: Minimum age of 21

Whats Offered:

• Full-time employment with competitive salary

• Private health insurance

• Paid training and continuous learning opportunities

• Clear career progression paths

• Remote work option available for certain roles

• Vibrant, multicultural work environment

Please note: Details about the client, project, and exact compensation will be shared during the recruitment process.