IT Operations Manager H/F

Univers NOZ; Saint-Berthevin; Sur place; EUR 70 000 - 90 000; Plein temps

Résumé du poste

A leading company in the circular economy is hiring an IT Operations Manager in Saint-Berthevin, France. The role includes managing team operations, overseeing vendor relationships, and maintaining the IT budget. Candidates should have over 10 years of IT experience, strong leadership skills, and fluency in both French and English. This position offers an opportunity to be part of an innovative company focused on sustainability.

Qualifications

• Fluent in French and English in an international environment.
• At least 10 years of IT experience, with 5+ years in team or project management.
• Good understanding of business needs and IT challenges.

Responsabilités

• Supervise, support, and coach managers from different teams.
• Manage external service providers and lead the outsourcing strategy.
• Create, monitor, and improve the IT department budget.

Connaissances

Team management

IT support

Vendor management

Budget management

Reporting

Formation

Degree in IT, engineering, or similar (Bachelor's or Master's level)

Description du poste

NOZ - 100% great deals, 100% circular economy - is hiring its IT Operations Manager.

Responsibilities

• Team Management & Coordination
  • Supervise, support, and coach managers from different teams
  • IT support (France & Romania)
  • Store and logistics platform maintenance
  • Store hotline
  • Incident management
• Vendor Management
  • Manage external service providers, subcontractors, and consultants
  • Lead and follow the outsourcing strategy
• Budget Management
  • Create, monitor, and improve the IT department budget (Capex / Opex)
  • Help with medium- and long-term financial planning
• Reporting
  • Prepare and approve key reports and performance indicators (KPIs)

Education & Language Skills

• Degree in IT, engineering, or similar (Bachelor's or Master's level)
• Fluent in French and English (international environment)

Experience & Key Skills

• At least 10 years of IT experience, with 5+ years in team or project management
• Good understanding of business needs and IT challenges
• Strong leadership and team motivation skills, especially with international teams
• Well-organized and confident in decision-making
• Independent, reliable, and able to manage stress
• Goal-oriented with a strong service mindset