Full time - Paris or London (on-site or hybrid-remote) - 45k (junior) to 55k (mid)
Kiln is now part of the prestigious French Government program #FT120 from La French Tech !
Key Responsibilities
- Support day-to-day IT operations including end-user support and assisting across hardware, software and employee lifecycle requests.
- Refine support tooling documentation and feedback loops.
- Triage and resolve endpoint access and SaaS issues while designing processes to minimise future issues.
- Managing on-site hardware and video conferencing equipment.
- Manage the lifecycle of Mac endpoints using Kandji, Crowdstrike, Kolide and asset management systems.
- Improve management of Linux endpoints (currently 10% of our overall fleet).
- Enforce baseline security policies configuration standards and compliance monitoring.
- Administer Okta including group design lifecycle policies and app integrations.
- Automate joiner/mover/leaver workflows SCIM provisioning and role-based access controls.
- Partner with security engineering and infrastructure teams to implement least privilege MFA and audibility across services.
- Operate the technical management and integration of core SaaS platforms like Google Workspace, Slack, Notion, GitHub and 1Password.
- Continuously assess and enhance user engagement across tools operational efficiency and security posture throughout the tech stack.
- Identify and eliminate repetitive tasks through scripting, APIs and low-code automation tools such as Zapier.
- Assist in building small tools, bots or dashboards integrating LLM tools securely to streamline onboarding access requests and reporting.
Qualifications
- Experience with Okta, Google Workspace and Mac endpoint management.
- Basic scripting and automation experience such as Python, Bash, APIs, Zapier or similar.
- Detail-oriented with strong process documentation and change‑management savvy.
- A builders mindset (creating repeatable self‑service or AI‑enhanced processes).
- Familiarity with IAM best practices (least privilege, group‑based access, audit logging).
- Excellent communicator and collaborator in English with technical and non‑technical team members.
Nice to Have
- Experience working in a fast‑growing startup.
- Practical experience administering and supporting Linux endpoints.
- Exposure to cloud access patterns (GCP, AWS).
- Experience using Kandji and Crowdstrike.
- Interest in Web3 blockchain, cryptocurrency and smart contracts.
Kiln is an Equal Opportunity Employer. We welcome applications from all backgrounds including women and persons with disabilities.
Your interview process
- Recruiter Interview (45 min)
- Technical Interview (75 min)
- Core Values Interview (45 min)
- Founders Interview (30 min)
Thank you! We do not sponsor visas for persons without work authorization in your location. This role is for full‑time employees only (no B2B or contractors).