Head of Account Management

Evotym; Eu; À distance; EUR 60 000 - 80 000; Plein temps

Résumé du poste

A leading fintech company is seeking an experienced professional to lead the Account Management department. This role involves building long-term relationships with B2B clients, managing a team, and structuring internal processes. Candidates should have at least 3 years of experience in a senior role within Fintech, Gambling, or Crypto. Proficiency in English and Russian is required. This position offers a competitive salary, KPI bonus system, and a fully remote working setup.

Prestations

Competitive salary package

KPI bonus system

Paid day offs and sick leaves

Professional and dynamic work environment

Qualifications

• At least 3 years of experience as a Lead or Head of Account Management in Fintech / Gambling / Crypto.
• Strong ability to set goals and manage a team.
• Good understanding of high-risk markets in Fintech.

Responsabilités

• Structure and organize the department's tools and workflows.
• Manage the Account Management team.
• Create and implement a KPI system for account managers.

Connaissances

Team management

B2B relationship building

Communication in English and Russian

Strategic vision

Proactive approach

Outils

Various CRMs

Description du poste

About the Client

Our client is an EU-based crypto on-ramp provider with a strong presence in the crypto payment space and the expertise to serve high-risk merchants. They foster a dynamic, informal culture and focus on sustainable, results-driven growth and known as a high professional team Fintech enthusiasts.

Role Overview

We are looking for a mature and independent professional to take ownership of the Account Management department. This role focuses on building long-term client relationships, structuring internal processes, and representing the company at relevant industry events. It offers the opportunity to lead a growing team and contribute to the companys growth and results-driven direction.

Key Responsibilities

• Structure and organize the departments tools and workflows
• Manage the Account Management team
• Building long-term relationships with B2B clients
• Develop a system for client communication and train team members accordingly
• Collaborate closely with the CEO and other leadership
• Create and implement a KPI system for account managers

Requirements

• At least 3 years of experience working as a Lead or Head of Account Management or similarseniorroles in Fintech / Gambling or Crypto industries.
• Strategic vision for building relationships with B2B clients.
• Experience with various CRMs and tools is preferred to help implement best practices.
• Good understanding of the Fintech High-Risk marketspecifics.
• Strong organizational skills and ability to systematize processes.
• Team management experience with clear goal-setting abilities.
• Excellentcommunication skills in English and Russian.

Key Soft Skills

• Proactive and flexibleapproach
• Strong interpersonal and relationship-building skills
• Systematic thinker with a practical mindset.
• Ability to work in the dynamic environment and represent the brand.

What We Offer

• Fully remote working set up
• Competitive salary package, KPI bonus system, paid day offs and sick leaves
• Professional and dynamic work environment