Exciting Opportunity: French Customer Service Rep in Braga!

Cross Border Talents; Paris; À distance; EUR 20 000 - 40 000; Plein temps

Résumé du poste

A leading E-Health company is seeking a Customer Service Representative fluent in French to join their team in Braga, Portugal. This role involves delivering exceptional support to clients and managing inquiries related to the E-Health platform. The ideal candidate will possess strong customer service skills, a team-oriented mindset, and a passion for helping others through technology. Enjoy a rewarding career in a vibrant city with a relaxed lifestyle.

Prestations

Attractive Welcome Bonus

Competitive Base Salary

Annual Bonus

Meal Allowance

Transport Allowance

Health Insurance

Qualifications

• C1/C2 level in French required.
• Strong customer service skills with a friendly demeanor.
• Ability to adapt to a fast-paced work environment.

Responsabilités

• Provide exceptional customer service.
• Assist with inquiries and troubleshooting.
• Ensure a smooth experience on the platform.
• Meet customer satisfaction goals.
• Build long-term customer relationships.

Connaissances

Native French speaker

Customer service skills

Communication skills

Team player

Adaptability

Description du poste

Exciting Opportunity: Customer Service Representative E-Health Platform
Location: Braga, Portugal
Languages: Native French

Are you passionate about customer service and looking for an exciting opportunity to work in the E-Health sector? Do you speak French fluently and want to live in a city that combines rich culture, modern amenities, and a relaxed lifestyle? Then this is the perfect job for you!

We are looking for a Customer Service Representative to join our E-Health platform in Braga, Portugal. If you're ready to help customers, embrace new technology, and enjoy a balanced life in one of Portugal's most charming cities, wed love to have you on board!

What We Offer:

• Attractive Welcome Bonus to kick-start your journey with us.
• Competitive Base Salary for a rewarding career.
• Annual Bonus based on performance and targets.
• Meal Allowance to help cover your daily food expenses.
• Transport Allowance to assist with your commute.
• Health Insurance from day one (with a small monthly contribution; free after 6 months of contract)

Why Braga?

Braga is one of the most welcoming cities in Portugal, blending history, tradition, and modern life. Here’s why you’ll love living in this charming city:

• Rich History & Culture: Wander through Braga’s historic streets, explore beautiful churches like Bom Jesus do Monte, or visit Braga Cathedral, one of the oldest in Portugal.
• Relaxed Lifestyle: Braga offers a more relaxed pace of life compared to larger cities, allowing you to enjoy both professional success and personal relaxation.
• Affordable Living: With a lower cost of living compared to other European cities, you can enjoy high-quality living at an affordable price.
• Green Spaces & Parks: Braga is home to lush parks like Parque da Ponte and Jardim de Santa Bárbara, perfect for picnics, walks, or relaxing afternoons outdoors.
• Great Weather: Enjoy mild winters and warm summers, perfect for outdoor activities and weekend getaways.
• Vibrant Social Scene: Whether you prefer cozy cafés, delicious Portuguese food, or weekend festivals, Braga has something for everyone. The city offers a great blend of traditional charm and modern amenities.
• Proximity to Porto: With Porto just a short drive away, you can easily explore one of Portugal’s most cosmopolitan cities and experience everything it has to offer.

Your Role:

• Provide exceptional customer service for clients using our E-Health platform.
• Assist customers with inquiries, troubleshooting, and providing solutions related to our services.
• Ensure customers have a smooth experience with our platform and help guide them through any issues.
• Work closely with your team to meet customer satisfaction goals.
• Contribute to improving customer relationships and building long-term trust.

What Were Looking For:

• Native French speaker (C1/C2) with excellent written and verbal communication skills
• Strong customer service skills with a friendly, helpful attitude
• Ability to adapt to a fast-paced work environment.
• Team player who enjoys collaborating to achieve results.
• Enthusiastic about working in the E-Health industry and helping people improve their lives through technology.

Ready to take on an exciting role while enjoying life in beautiful Braga? Apply now to start a rewarding career with an innovative E-Health platform and experience the best of Portugal's lifestyle!

How to Apply:
Send your CV or contact us for more details. We cant wait to welcome you to our team!

This job ad blends the details of the position with the charming lifestyle of Braga, making it an attractive opportunity for French speakers looking to live and work in a wonderful part of Portugal.