EUC Specialist

HCLTech; Paris; Hybride; EUR 50 000 - 70 000; Plein temps

Résumé du poste

A global technology company is seeking a Workstation Expert in Paris. The role focuses on managing and developing workstation infrastructure in an international context. Responsibilities include ensuring smooth operations, providing Level 3 support, and optimizing performance while collaborating with international teams. Candidates should have a strong expertise in the Microsoft workstation environment and relevant experience of at least 5 years, fluent in French and English. The position offers a hybrid work model with three days at the client location.

Qualifications

• Minimum 5 years of relevant experience.
• Fluent in French and English for coordination.

Responsabilités

• Ensure maintenance and operational continuity of workstation services.
• Perform impact assessments and rollback planning.
• Provide Level 3 support for incidents and requests.
• Manage and update workstation infrastructure components.
• Contribute to technical architecture improvements.
• Participate in projects impacting workstation environment.
• Maintain documentation and procedures related to scope.
• Collaborate with international teams and stakeholders.
• Monitor and optimize workstation performance.
• Ensure compliance with security and operational standards.

Connaissances

Microsoft workstation environment (SCCM, MDT, Windows 10 / 11)

Active Directory

DNS

DHCP

PowerShell scripting

Certificate management

Antivirus and VPN solutions (SEP, F5)

Description du poste

HCLTech is a global technology company, spread across 60 countries, delivering industry-leading capabilities centered around digital, engineering, cloud and AI, powered by a broad portfolio of technology services and products. We work with clients across all major verticals, providing industry solutions for Financial Services, Manufacturing, Life Sciences and Healthcare, Technology and Services, Telecom and Media, Retail and CPG, and Public Services. We re powered by our people a global, diverse, multi-generational talent - representing 161 nationalities whose unique spark, perspective and boundless passion drive our culture of proactive value creation and problem-solving.

Our purpose is to bring together the best of technology and our people to supercharge progress for everyone, everywhere our clients, partners, their stakeholders, communities, and the planet. As a company, we are deeply focused on accelerating our ESG agenda. We are also creating technology-enabled sustainable solutions with and for our clients and partners. We embed ESG imperatives into every aspect of our business and ensure that the progress we supercharge is responsible, inclusive and beneficial to all our stakeholders in the long term. We have committed to achieving net zero by 2040.

To learn more about how we can supercharge progress for you, visit www.hcltech.com

Job Title- Workstation Expert

Location- Paris, France

Hybrid mode- 3 days week (Work from client location)

Language - French + English

Years of relevant experience : 5+

Overview

This role focuses on managing and developing workstation infrastructure in an international context. Responsibilities include ensuring smooth operations, technical architecture, and supporting global users. The expert will contribute to maintenance, upgrades, and process improvements. Strong collaboration and communication skills are required. English is mandatory for global coordination.

Responsibilities

• Ensure maintenance and operational continuity of workstation services
• Perform impact assessments and rollback planning
• Provide Level 3 support for incidents and requests
• Manage and update workstation infrastructure components
• Contribute to technical architecture improvements
• Participate in projects impacting workstation environment
• Maintain documentation and procedures related to scope
• Collaborate with international teams and stakeholders
• Monitor and optimize workstation performance
• Ensure compliance with security and operational standards

Mandatory skills

• Expertise in Microsoft workstation environment (SCCM, MDT, Windows 10 / 11)
• Strong knowledge of Active Directory, DNS, DHCP
• Proficiency in PowerShell scripting
• Experience with certificate management
• Knowledge of antivirus and VPN solutions (SEP, F5)

Appreciated skills

• Familiarity with Azure and O365 ecosystem
• Experience in international IT environments
• Knowledge of WiFi and network security
• Ability to manage cross-functional projects
• Understanding of imaging and deployment tools