Customer Support Specialist Multilingual

Cross Border Talents; Paris; À distance; EUR 25 000 - 35 000; Plein temps

Résumé du poste

A leading international recruiting firm is seeking a Customer Support Specialist to provide care and support to innovative brands while living in Greece. Candidates should be fluent in one of several languages and English, have strong communication skills, and possess an EU work permit. This role offers a competitive salary, relocation package, and an international work environment.

Prestations

Competitive salary and performance bonuses

Relocation package

Training and career development

International work environment

Qualifications

• Fluency in one of the listed languages and English.
• EU Work Permit is mandatory.
• Previous customer service or related experience is an advantage.

Responsabilités

• Handle customer inquiries via phone, email or chat in your native language and English.
• Assist customers with orders, deliveries, and product settings.
• Provide troubleshooting support and problem-solving.
• Maintain a high level of professionalism and customer satisfaction.
• Collaborate with team members to ensure quality service delivery.

Connaissances

Fluency in one of the listed languages

Strong communication skills

Problem-solving skills

Description du poste

Customer Support Specialist Multilingual (Greece)

Location : Greece (Athens Thessaloniki and other locations depending on the project)

Contract Type : Full-time Permanent

Work Model : On-site and remote options (remote roles require relocation within Greece)

Languages Required : Danish Dutch French German Italian Japanese Norwegian Portuguese Spanish Swedish

Job Description

We are hiring Customer Support Specialists to join leading international companies based in Greece. You will be responsible for providing customer care and support to some of the worlds most innovative brands while living and working in a dynamic international environment.

Key Responsibilities

• Handle customer inquiries via phone email or chat in your native language and English
• Assist customers with orders deliveries and product settings
• Provide troubleshooting support and problem-solving in line with company guidelines
• Maintain a high level of professionalism and customer satisfaction
• Collaborate with team members to ensure quality service delivery

Requirements

• Fluency in one of the listed languages English
• EU Work Permit is mandatory (candidates must already be legally authorized to work in the EU no visa or legal assistance is provided)
• Strong communication and problem-solving skills
• Previous customer service or related experience is an advantage

What We Offer

• Competitive salary and performance bonuses
• Relocation package (flight accommodation assistance and onboarding support)
• Training and career development with global brands
• International work environment with opportunities for growth