Customer Support Specialist

Cross Border Talents; Rennes; Sur place; EUR 25 000 - 35 000; Plein temps

Résumé du poste

A leading customer support firm in Portugal is seeking candidates to offer exceptional support in French via various channels. Candidates must possess a high level of French and good English communication skills. The position requires a problem-solving mindset and will involve on-site work in Lisbon, with several attractive benefits included. A chance to embrace a new career and lifestyle in vibrant Lisbon awaits!

Prestations

3000 Euro Welcome Bonus

Meal Allowance: 7.23 Euro per working day

Transport Allowance: 20 Euro per month

Health Insurance from day 1

Flight reimbursement up to 400 Euro

Accommodation: Room in shared apartment for 280 Euro/month

Responsabilités

• Provide outstanding customer support in French via phone, email, and chat.
• Assist customers with professionalism and empathy.
• Troubleshoot issues and guide users toward quick solutions.
• Maintain service quality standards in a fast-paced environment.

Connaissances

French (C2 level)

Good command of English (B2+)

Problem-solving mindset

Can-do attitude

Description du poste

What You'll Do

• Provide outstanding customer support in French via phone, email, and chat
• Assist customers with professionalism and empathy
• Troubleshoot issues and guide users toward quick solutions
• Maintain service quality standards in a fast‑paced environment

Your Schedule

Monday to Sunday

07:00 - 23:00 (rotative shifts)

2 rotative days off per week

24/7 shift schedule may be introduced at a later stage

Whats in it for You

• 3000 Euro Welcome Bonus
• Meal Allowance: 7.23 Euro per working day
• Transport Allowance: 20 Euro per month
• Health Insurance: From day 1 (with a small monthly contribution) free after 6 months
• Workplace: On-site in Lisbon
• Flight reimbursement up to 400 Euro (paid after 6 months)
• Accommodation: Room in a shared apartment for up to 12 months only 280 Euro /month, all bills included (directly deducted from your salary)

What You Need to Bring

• French (C2 level)
• Good command of English (B2+)
• Valid EU ID, Residence Card, or Manifestação de Interesse
• Availability to work on‑site in Lisbon
• A problem‑solving mindset and a can‑do attitude

Lisbons sunshine, culture, and energy are calling and so is your next career step.

Apply now and say bonjour to a new beginning in Portugal!