Customer Support Representative

Essence Coaching Group; Strasbourg; Sur place; EUR 40 000 - 60 000; Plein temps

Résumé du poste

An international support company is seeking a Customer Support Representative to assist Dutch-speaking customers with inquiries and bookings. This role is based in Strasbourg and offers a vibrant multilingual environment. The ideal candidate should possess fluency in Dutch and English, with strong problem-solving skills and a customer-first mindset. A monthly gross salary of 2000 Euro is offered, along with relocation assistance.

Prestations

Relocation assistance

Dynamic multilingual environment

Qualifications

• Fluency in Dutch (C1) and English (B2) required.
• Strong communication skills essential for customer interactions.
• Ability to troubleshoot customer issues effectively.

Responsabilités

• Provide customer support via phone, chat, or email.
• Assist customers with bookings and itinerary changes.
• Ensure customer satisfaction and address inquiries.

Connaissances

Dutch – C1

English – B2

Customer-first mindset

Excellent communication skills

Strong problem-solving ability

Attention to detail

Description du poste

Customer Support Representative - Dutch + English Are you a Dutch-speaking professional with a passion for exceptional customer experience and problem-solving? We’re looking for a dedicated Customer Support Representative (Dutch + English) to join our international team On-Site in Bulgaria. This is your chance to be part of a dynamic, multilingual environment supporting business travelers. What You’ll Do • Provide top-tier support to Dutch-speaking customers via phone, chat, or email. • Assist with bookings, itinerary changes, and general service inquiries. • Troubleshoot issues and ensure every customer feels supported and valued. What You Bring • Dutch – C1 | English – B2. • Customer-first mindset and excellent communication skills. • Strong problem-solving ability and attention to detail. • Flexibility to work rotational shifts: Monday–Friday, 09:00–19:00. Why You’ll Love It • Salary: 2000 Euro Gross per month. • Relocation assistance is available