Customer Support Representative

Essence Coaching Group; Lille; Sur place; EUR 40 000 - 60 000; Plein temps

Résumé du poste

An international coaching firm is seeking a dedicated Customer Support Representative fluent in Dutch and English to provide exceptional customer service to business travelers. This on-site role in Lille requires a customer-first mindset, strong problem-solving skills, and flexibility for rotational shifts. Competitive salary of 2000 Euro gross per month, along with relocation assistance available.

Prestations

Relocation assistance

Qualifications

• Fluent in Dutch (C1) and English (B2).
• Experience in customer support is a plus.
• Flexibility to work rotational shifts from Monday to Friday.

Responsabilités

• Provide top-tier support to Dutch-speaking customers via phone, chat, or email.
• Assist with bookings, itinerary changes, and general service inquiries.
• Troubleshoot issues and ensure every customer feels supported and valued.

Connaissances

Customer-first mindset

Excellent communication skills

Problem-solving ability

Attention to detail

Description du poste

Customer Support Representative - Dutch + English Are you a Dutch-speaking professional with a passion for exceptional customer experience and problem-solving? We’re looking for a dedicated Customer Support Representative (Dutch + English) to join our international team On-Site in Bulgaria. This is your chance to be part of a dynamic, multilingual environment supporting business travelers. What You’ll Do • Provide top-tier support to Dutch-speaking customers via phone, chat, or email. • Assist with bookings, itinerary changes, and general service inquiries. • Troubleshoot issues and ensure every customer feels supported and valued. What You Bring • Dutch – C1 | English – B2. • Customer-first mindset and excellent communication skills. • Strong problem-solving ability and attention to detail. • Flexibility to work rotational shifts: Monday–Friday, 09:00–19:00. Why You’ll Love It • Salary: 2000 Euro Gross per month. • Relocation assistance is available