Customer Support Car Rental Company - Porto, Portugal

Cross Border Talents; Paris; Sur place; EUR 20 000 - 40 000; Plein temps

Résumé du poste

A leading Car Rental Company seeks a Customer Support Representative fluent in French to assist customers in Porto, Portugal. The role includes providing excellent customer service, problem-solving, and working within a dynamic team. Applicants should have at least a year of experience in customer service. This position offers benefits like relocation support and a welcoming work environment in Porto.

Prestations

Relocation support: Room in a shared apartment for up to 12 months

Airfare reimbursement

Meal allowance

Qualifications

• 1+ years of experience in a contact center or customer service environment preferred.

Responsabilités

• Provide top-notch customer service to French-speaking customers.
• Work in a fast-paced, team-oriented environment.
• Help customers with reservations, cancellations, and modifications.
• Collaborate with teams to provide accurate information.

Connaissances

Fluency in French (C1/C2)

Strong communication skills

Problem-solving skills

Ability to work independently

Teamwork ability

Description du poste

Job Title: Customer Support (French) Car Rental Company Location: Porto, Portugal (On-site) Contract Type: Full-Time

Are you ready for a new adventure in Porto, Portugal? We have an exciting opportunity for a French-speaking Customer Support Representativeto join a leading Car Rental Company! If you have a passion for delivering excellent customer service and want to be part of a dynamic team, this is the perfect opportunity for you!

What You'll Do:

• Provide top-notch customer service to French-speaking customers, assisting with inquiries, bookings, and resolving issues.
• Work in a fast-paced, team-oriented environment to ensure customer satisfaction and efficient operations.
• Help customers with reservations, cancellations, and modifications while ensuring a seamless experience.
• Collaborate with other teams to provide accurate and helpful information to customers.

What Were Looking For:

• Fluency in French (C1/C2) with strong communication skills.
• 1+ years of experience in a contact center or customer service environment (preferred).
• A problem-solver with a positive and proactive attitude.
• Ability to work independently and as part of a team.

What We Offer:

• Relocation support: Room in a shared apartment for up to 12 months at 280/month(all utility bills included), directly discounted from your pay slip.
• Airfare reimbursement
• Meal allowance to keep you fueled throughout the day.
• Opportunity to work in a vibrant and growing city with a rich culture and stunning views.

Why Porto?

Porto is one of Europe's most up-and-coming cities! It offers a perfect blend of modern city life and old-world charm. With beautiful views of the Douro River, picturesque architecture, delicious food, and a welcoming community, Porto is the ideal place to live and work. The affordable cost of living and warm climate makes it a perfect spot for your next career move.

If you have a passion for customer service, speak French fluently, and are ready for an exciting new chapter in Porto, apply now!

Start your journey with us today and enjoy everything Porto has to offer!