CTS Engineer

Ardagh Group; La Ciotat; Hybride; EUR 40 000 - 55 000; Plein temps

Résumé du poste

A global packaging solutions provider is seeking a technical support specialist in La Ciotat, France. The role involves conducting customer site visits, providing technical recommendations, and supporting machine adjustments. Candidates must have strong mechanical knowledge, fluency in English, and a valid driver’s license. Frequent travel within France and abroad is required. Join a dynamic team in a leading industry player known for sustainable packaging.

Qualifications

• Proven ability to work independently and collaboratively.
• Ability to travel frequently within France and abroad.
• Experience in providing technical support and recommendations.

Responsabilités

• Conduct regular customer site visits and provide service reports.
• Manage technical activities and perform customer machine adjustments.
• Organize technical training sessions for customers.

Connaissances

Strong mechanical knowledge

Planning and prioritization

Interpersonal skills

Fluency in English

Valid driver's license

Description du poste

Main Activities

• Conduct regular visits to customer sites, meeting expected service levels and providing complete and detailed visit reports.
• After training, provide recommendations and technical support to improve and optimize customers’ filling installations.
• Share information, technical documents, and updates regarding Ardagh specifications and new products.
• Manage technical activities through regular technical and commercial reviews.
• Perform interventions to adjust customer machines, especially seamers; advise and support when adjustments are needed, and proactively out regular checks as part of expected customer service.
• Act as the first point of contact for customers’ technical requests.
• Support departments such as Customer Care, Sales, Ardagh production plants, and customers in analyses required to resolve quality issues.
• Fully manage the qualification of new can/lid sizes, material weight reduction initiatives, or the introduction of new materials, in collaboration with other group departments.
• Conduct comprehensive audits of filling lines, warehouses, and packaging for the benefit of the group and its customers.
• Use problem-solving skills and techniques to help customers resolve line issues.
• Organize technical training (manufacturing process, seaming, use of AMP products) for customers.
• Regularly update the customer information “Hub” with visit reports, technical changes, and customer requirements.
• Achieve locally set objectives in line with Ardagh CTS’s overall and functional goals.

Profile Required

The selected candidate must demonstrate a strong ability to work both independently and in full collaboration with relevant departments, solid mechanical knowledge, the ability to plan and prioritize autonomously, and consistent motivation.

The position requires a valid driver’s license and fluency in English. One or more additional European languages is a plus.

The candidate must also have excellent interpersonal skills to collaborate with all levels of hierarchy.

Frequent travel is expected within France and abroad.

About Ardagh Metal Packaging

Ardagh Metal Packaging (AMP) is a leading supplier of sustainable, infinitely recyclable metal beverage cans to brand owners globally. An operating business of sustainable packaging business Ardagh Group, AMP is a leading industry player across Europe and the Americas, with innovative production capabilities, 23 production facilities, more than 6,000 employees and recorded revenues of $4.8 billion in 2023.

AMP is 76%-owned by Ardagh Group and is listed on the New York Stock Exchange under the ticker AMBP.

About Ardagh Group

Ardagh Group is a global supplier of infinitely recyclable metal and glass packaging solutions, producing packaging for brand owners around the world. We have grown to a team of approximately 20,000 people with revenues of more than $9 billion. Today we have a presence across the Americas, Europe and Africa.

· Ardagh produces many of the beverage cans and bottles that contain your favourite beverages.

· Our packaging is manufactured from metal and glass – permanent materials that can be infinitely recycled without any loss of quality.

· Ardagh produces more than 60 billion containers per year (more than 160 million containers per day).

The future we’re for Ardagh is built around our four Core Values of Inclusion, Trust, Teamwork and Excellence. We offer exciting and rewarding opportunities for talented and creative people. If you have ambition and want to make an impact with your career, come and join our team – you’ll enjoy the journey>