Transcriber with Serbian I Fixed - term

TELUS Digital; Tampere; On-site; EUR 16,531 - 24,796; Full time

Benefits offered by this job

Health care

EPass benefits

Multicultural environment

Well-being activities

Company events

Referral bonuses

Job summary

TELUS Digital in Tampere, Finland seeks transcribers to support AI tools by transcribing, evaluating texts and audio, and annotating words with precise timestamps. The role is on-site at our Hermia office and requires proficiency in Serbian and strong English skills.

Part-time or full-time hours are available. Applicants must have valid permission to work in Finland and be comfortable working in a Windows environment with strong attention to detail and reliable follow-through on instructions and

Qualifications

• Full professional proficiency in Serbian.
• Available to work part-time or full-time hours at TELUS Digital AI premises in Tampere, Finland.
• Excellent written and spoken English; studies in the target language preferred.
• Excellent cultural knowledge of the target language and country preferred; current knowledge of day-to-day news and happenings in the target country and regular use of the language preferred.
• Good computer skills; comfortable working in a Windows environment.
• Good audio listening and typing skills.
• Organized with attention to detail; ability to closely follow up instructions, quality standards, and productivity requirements.
• Must have valid permission to work in Finland.
• Work will take place in a secured and monitored area in our office in Hermia, Tampere.

Responsibilities

• Transcription
• Evaluation of texts and audio.
• Annotation & categorization of words
• Timestamping

Skills

Serbian language

English language

Typing

Audio listening

Windows proficiency

Attention to detail

Job description

Start Date: Targeted for September, with final timing to be confirmed.

About The Role:

Transcribers work on the international aspects of artificial intelligence (AI) tools and improve their ability to understand and respond to the user accurately.

Project Overview

• Work style: On-site
• Office location: Tampere, Finland
• Contract Duration: Different contract lengths may be available depending on project requirements.

Responsibilities

• Transcription
• Evaluation of texts and audio.
• Annotation & categorization of words
• Timestamping

Requirements

• Full professional proficiency in Serbian language
• Available to work part-time or full-time hours at TELUS Digital AI premises in Tampere, Finland
• Excellent written and spoken English, studies in the target language preferred.
• Excellent cultural knowledge of the target language and country preferred; current knowledge of day-to-day news and happenings in the target country and regular use of the language preferred.
• Good computer skills; comfortable working in a Windows environment.
• Good audio listening and typing skills.
• Organized with attention to detail; ability to closely follow up instructions, quality standards, and productivity requirements.
• Must have valid permission to work in Finland
• Work will take place in a secured and monitored area in our office in Hermia, Tampere.

WE OFFER

• Occupational health care at Terveystalo private clinic
• Sport & Culture & Health benefits through EPass
• Multicultural environment/diversity and inclusiveness
• Charity & well-being activities
• Company events
• Employee referral bonuses & Recognition programs

About Company

TELUS Digital is the customer experience transformation partner to the world's most admired brands. Our diverse team weaves data, technology, and human ingenuity to deliver differentiated customer journeys, drive operational effectiveness, and scale AI solutions with meaningful value and positive impact.

We craft real-world solutions in the moments that matter, from customer acquisition to lifelong loyalty. Enabled by our global reach - spanning 78,000 experts in 33 countries - and deep industry expertise, we help over 600 organizations make the customer experience feel effortless.

Our solutions span Data & AI, Digital Experience & IT, CX Management and Trust & Safety. At the core of our innovation is Fuel iX™, an enterprise-grade generative AI platform that helps clients safely access and optimize leading LLMs to scale their own AI from pilot to production.

Equal Opportunity Employer Statement

At TELUS Digital, we are proud to be an equal opportunity employer and are committed to creating a diverse and inclusive workplace. All aspects of employment, including the decision to hire and promote, are based on applicant's qualifications, merits, competence and performance without regard to any characteristic related to diversity.