Sales Support Specialist, Mining

Sandvik; Lahti; On-site; EUR 45 000 - 60 000; Full time

Job summary

A global engineering firm is seeking a Sales Support Specialist in Lahti, Finland. You'll support sales teams worldwide, collaborating with various internal functions to drive sales growth. The ideal candidate has experience in tech sales or B2B-customer service and a solid educational background. Proficiency in Finnish and English is essential, along with an understanding of RFQ processes.

Benefits

Professional development opportunities

Inclusive company culture

Qualifications

• Experience in tech sales or B2B-customer service environment required.
• Mining industry experience is a great asset.
• Familiarity with CRM / pipeline reporting is needed.

Responsibilities

• Support Business Line Managers globally with high customer focus.
• Drive effective coordination of various inquiries during the sales process.
• Collaborate closely with different internal functions.

Skills

Experience in tech sales or B2B-customer service

Understanding RFQ processes

Proficiency in Finnish and English

Ability to read technical documents

Education

Bachelor’s Degree in Engineering or Business

Job description

Overview

Within Sandvik Group, we’re passionate about development and advanced technology, and we always aim to offer the best possible experience for our customers. Sandvik Rock Processing is the leading supplier of equipment and services for the mining and construction industry and at our Lahti site we engineer and manufacture industry leading hydraulic hammers and other hydraulic attachments for maximum productivity. We are now looking for Sales Support Specialist, Mining to join us in Attachment Tools Division. This is a permanent position and based in Lahti.

Driving growth by sales support

Responsibilities

You actively support Business Line Managers in Sandvik Sales Areas all over the world, with high-level customer focus and sense of urgency in day-to-day operations and sales cases. During the sales process, from opportunity to aftersales, you will drive effective coordination of various inquiries by being proactive and solution-oriented, collaborating closely with Product Line Management, Product Support, Engineering, Order Desk and other functions and divisions globally. Your role is both commercial and technical, and you enjoy excelling these two dimensions. Function is new, so you will be working with projects, processes, reporting, and developing ways-of-working to gain increased level of transparency and systemics, to support the mining sales growth targets.

Qualifications

Keys to success

• You have already gained experience in tech sales or B2B-customer service environment.
• Mining industry experience is a great asset.
• RFQ processes are familiar to you, and you have understanding of CRM / pipeline reporting.
• You are keen to learn about different technologies and have ability to read through technical documents.
• You are equipped with suitable educational background, which can be e.g. Bachelor’s Degree in Engineering or Business.

Being the point of contact for our mining sales teams located all over the world, and collaborating with various internal and external customers and suppliers, you need to have proficiency in Finnish and in English at minimum. Be prepared for occasional travelling as well! If you have been endorsed for your excellent interpersonal skills, well-organized working style and ability to effectively communicate and serve customers, you have what it takes to succeed as Sales Support Specialist.

What this job offers

This job offers you an interesting role in a first-class and safe production environment and an international context. You will be surrounded by a highly skilled group of professionals and get around great opportunities for your professional development and career path. At Sandvik, we believe that diversity of experience, perspective and background will lead to a better environment for our employees, our business and, thereby, our customers. We have an inclusive company culture where our values are Curiosity, Winning Together, Responsibility and Customer Focus.

Visit our Solid Ground stories hub, LinkedIn, or Facebook to get to know us better.

Contact information

For further information about the position, please contact the recruiting manager:

Mari Matalamäki, Sales Support & Order Desk Manager, Attachment Tools Division, tel. [phone]. Available for telephone inquiries on 19th November 10-11am, EET and on 28th November 13-14pm, EET.

For further information about the recruitment process, please contact: HR Services Finland, tel. [phone] (weekdays at 9-11 and 13-15 EET).

Application

Submit your application by 30th November 2025. Read about Sandvik and apply at home.sandvik/careers. Your application should consist of an introductory letter including your salary request and your CV. When submitting your application, please make sure to also attach your cover letter when asked to upload your resume.

Job ID: R0083620

About us

Business area Rock Processing is a leading supplier of equipment, tools, parts, service, digital solutions and sustainability-driving technologies for processing rock and minerals in the mining and construction industries. Applications include crushing, screening, breaking and demolition. In 2024, sales were approximately 10.7 billion SEK with about 2,700 employees.