Lisbon Onsite Community Leader & Engagement

Air Apps; Helsinki; Presencial; EUR 33.000 - 41.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Apple hardware

Annual Bonus

Health insurance

Transportation budget

Coverflex benefits

Childcare support

Air Conference

Pension fund

Urban Sports Club

Free meals

Descripción de la vacante

Air Apps is seeking a Community Manager to build, grow, and engage our user community across forums, social media, and groups. You will foster an inclusive environment, drive discussions, and develop strategies to maintain user engagement and brand loyalty.

The role is onsite with relocation support possible; join a fast-paced team pushing AI-driven solutions for personal resource planning.

Formación

• 3+ years in community management or related field.
• Experience managing online communities (Discord, Reddit, Facebook Groups, Slack, etc.).
• Excellent written and verbal communication.
• Experience with analytics tools for communities.
• Proven ability to handle sensitive situations and mediate conflicts.
• Experience planning community events.
• Passion for building relationships and brand loyalty.
• Able to analyze engagement data and adjust strategies.
• Experience in fast-paced digital environments with a user-centric mindset.

Responsabilidades

• Develop and execute community engagement strategies.
• Moderate forums and social channels.
• Respond to questions and foster positive interactions.
• Organize community events and webinars.
• Collaborate with marketing, product, and support.
• Monitor engagement metrics to optimize strategies.
• Identify brand advocates and superusers.
• Stay updated on trends and best practices.
• Maintain community guidelines and policies.
• Address user concerns and escalate when needed.

Conocimientos

3+ years in community mgmt

Social media mgmt

Strong communication

Community tools

Event planning

Brand loyalty

Engagement analytics

Fast-paced work

Herramientas

Discord

Reddit

Facebook Groups

Slack

Descripción del empleo

Air Apps is seeking a Community Manager to build, grow, and engage our user community across forums, social media, and groups. You will foster an inclusive environment, drive discussions, and develop strategies to maintain user engagement and brand loyalty.

The role is onsite with relocation support possible; join a fast-paced team pushing AI-driven solutions for personal resource planning.