Key Account Manager

Plugit Finland Oy; Pirkkala; Hybrid; EUR 60 000 - 80 000; Full time

Job summary

A leading electric mobility company in Finland is looking for a Key Account Manager to drive new business acquisition and develop long-term customer relationships in the fleet sector. This role focuses on service-driven solutions for electric vehicle charging. The ideal candidate will have over five years of experience in B2B solution sales and be skilled in negotiation and account management. The position offers a competitive salary with performance-based bonuses and a hybrid working model.

Benefits

Fixed base salary + performance-based bonus

Lunch and wellness benefits

Company car benefit

Hybrid work model

Qualifications

• 5+ years in solution sales combining services and technical systems.
• Experience in charging infrastructure or energy solutions is preferred.
• Ability to manage multiple sales projects.

Responsibilities

• Acquire new high-potential fleet customers and grow customer portfolio.
• Develop long-term customer relationships.
• Ensure profitability and coordinate execution with internal teams.

Skills

B2B sales

Negotiation skills

Customer relationship development

Project management

CRM proficiency

Fluent Finnish

Fluent English

Education

Bachelor's or Master's degree

Job description

Plugit Finland Oy is an innovative pioneer in electric mobility and a high-technology company specializing in charging solutions for electric vehicles and the services that support them. We build and operate a nationwide public charging network under the Plugit Lataus and Plugit PRO DC brands, and we provide companies with comprehensive private charging solutions within the same ecosystem.

This makes us a unique end-to-end service provider in the market, seamlessly connecting private depot and property charging solutions with our public charging network. Our platform solutions enable customers to proactively plan their energy use and charging-related costs, a key capability for organizations transitioning toward zero-emission transport.

We accelerate the green transition in a concrete way by building charging infrastructure that enables the replacement of combustion-engine fleets with fully electric vehicles. We help our customers reduce emissions, lower energy costs, and optimize their operations through data-driven insights. Every charging site we deliver and every system we commission brings companies closer to their climate targets and speeds up the electrification of transport overall.

We deliver all solutions on a turnkey basis and take full responsibility for their performance throughout the entire lifecycle. Our offering ranges from single charging points to large-scale charging yards, network operations, and charging delivered as a service across three main customer segments:

• Fleet customers (logistics, heavy‑duty transport, industry, service fleets)
• Property owners (commercial properties, housing companies, industrial facilities)
• Company car fleets (leasing partners, business vehicles, employee charging)

We have invested heavily in software development and backend systems to provide our customers with a reliable, scalable, and intelligent charging platform that supports efficient operations and the green transition.

Plugit is a growth company, and we are looking for new professionals to join our teams – people who share our ambition to build a cleaner, smarter future for electric mobility and who are ready to make it happen.

KEY ACCOUNT MANAGER

Now we are seeking an experienced solution sales professional for the position of Key Account Manager, with a strong track record in new business acquisition and long‑term customer development. You understand how value is created for the customer, how service‑driven solutions are structured, and how to guide the customer toward the best possible business outcome.

We are building a next‑generation zero‑emission charging ecosystem where service is at the core, and all solutions are designed for long‑term reliability and scalability.

Our service offering includes system sales, project deliveries, software products, lifecycle services, and comprehensive financing and care models. In addition, your sales work is strongly supported by Plugit's growing public charging network, which strengthens the overall value proposition offered to customers.

For customers whose business is based on vehicles – whether for providing services or transporting goods – we offer a mission‑critical end‑to‑end charging service and highly efficient cost management throughout the entire charging chain.

Your closest colleagues and technical support network are located in Tampere, Helsinki, Turku, and Jyväskylä. We support customers nationwide across Finland.

Key Responsibilities

You are responsible for acquiring new high‑potential fleet customers and growing your own customer portfolio

• You build a long‑term, profitable customer portfolio from newly acquired accounts
• You take full commercial ownership of the first contracts and their further development
• You lead and expand your initial portfolio with a clear, goal‑oriented growth mindset

You develop customer relationships from the first contact into long‑term partnerships

• You ensure early‑phase customer success, onboarding, and identification of expansion opportunities
• You promote the adoption of End‑to‑End and lifecycle services across the customer's operations

You lead the commercial execution and ensure that every customer creates long‑term value

• You secure profitability, forecast accuracy, and revenue growth for each customer
• You coordinate the key virtual teams (Project Delivery, Service, PMO, Solutions, Finance) to ensure successful execution

What Plugit Expects from You

• Strong track record in B2B sales, especially in new business acquisition and demanding sales processes (hunter profile)
• Excellent negotiation skills and the ability to win the first customer engagements in competitive and technically complex environments
• Over five years of experience in solution sales combining services, technical systems, software components, and infrastructure deliveries
• Experience in service sales – ideally in charging infrastructure, energy, or network solutions (considered a strong advantage)
• Ability to manage multiple parallel sales projects and handle complex customer environments
• A "can‑do" mindset and strong execution capability
• Proficiency in CRM usage and disciplined pipeline management
• Excellent Finnish and English language skills (Swedish is an advantage)
• Relevant Bachelor's or Master's level degree

Performance Expectations – First 12 Months

During your first 3 months:

• You understand Plugit's solutions, services, and customer journey
• You have built your own sales pipeline and identified key target customers
• You have begun developing your own customer portfolio

Within 6 months:

• You have won your first customers (pilots, service agreements, depot projects)
• You have created and documented customer‑specific account plans
• You have led your first KPI reviews with customers
• Revenue, profitability, and recurring service income are developing according to plan
• Your portfolio is growing into a long‑term, sustainable customer base
• You play a significant role in expanding Plugit's presence among fleet, logistics, and industrial customers

Benefits and Working Practices

• Fixed base salary + performance‑based bonus. Base salary depends on experience.
• Clear bonus model with strong emphasis on new business acquisition and portfolio growth
• Preferred work locations: Helsinki, Tampere or Jyväskylä; hybrid work model available
• Phone, tools, and remote‑work benefits
• Lunch and exercise/well‑being benefits
• Company car benefit

To apply, please send your CV + a free‑form application describing your sales achievements, goals, and why you would be the right person for this role. Include at least two references and your salary request.

Application deadline: 31st December 2025. Applications will be reviewed continuously as they arrive.

For more information about the position, please contact the hiring manager Tuomas Mäkelä, Head of Business Unit - Fleets ([phone]) on:
18 December 2025 at 13:00‑14:00 or
19 December 2025 at 13:00‑14:00.