IT Operations Specialist

NestAI; Uusimaa; On-site; EUR 65,000 - 90,000; Full time

Benefits offered by this job

Occupational healthcare

Team lunches

Mac or PC of your choice

Holiday allowance

Job summary

NestAI is seeking an IT Operations Specialist to own device management across macOS, Windows, Linux, iOS and Android, taking full accountability for the hire-to-retire lifecycle and identities at NestAI.

This hands-on role emphasizes automated, auditable processes, collaboration with security colleagues, and driving identity/device centralisation while preserving ISO 27001 evidence. Fluency in English is required; Finnish language is a plus.

Qualifications

• 5+ years hands-on MDM and identity administration experience.
• Deep experience with MDM systems (JumpCloud, Jamf, Intune, Kandji) and IAM tools.
• Strong knowledge of SSO, SCIM, MFA and conditional access.
• Scripting and automation skills (shell, PowerShell or Python) with REST APIs.
• Excellent English; Finnish language a plus.

Responsibilities

• Run and own device management across macOS, Windows, Linux, iOS and Android.
• Own the hire-to-retire device lifecycle and MDM directory.
• Lead projects centralizing identity and device management.
• Automate joiner/mover/leaver workflows with HR system for day-one access and deprovisioning.
• Document runbooks and evidence for ISO 27001; collaborate with security teams.

Skills

MDM administration

Identity administration

SSO (SAML/OIDC)

SCIM

MFA

Scripting (shell/PowerShell/Python)

REST APIs

English proficiency

Finnish language advantage

Tools

JumpCloud

Jamf

Intune

Kandji

Job description

NestAI builds the adaptive operating system for modern battlefield operations. Most AI systems are built once, validated at deployment, and expected to stay sufficient after that. That assumption holds until conditions change, and in defence, they always do. Our team develops adaptive intelligence for unmanned and command systems: AI that continuously learns from operational data and adapts to changing conditions, deployed in environments where there is no internet, no GPS, and failure is not an option. NestOS, our open, modular, and interoperable platform, enables this at scale and keeps capability evolution under sovereign European control.

Founded in 2025 by Peter Sarlin, whose previous company Silo AI became Europe's largest AI acquisition, NestAI has grown to over 200 engineers and scientists and partners with leading European defence forces and industry. We're ambitious about what we're building and honest with each other. The bar is high, and so are the standards we hold ourselves to. But this is also a place built on humility, trust, and looking after each other. If that sounds like the kind of work you want to do, keep reading.

Join us as a IT Operations Specialist

We are looking for an IT Operations Specialist to join our IT team. NestAI is growing fast, both in headcount and geographical footprint. This role is the single accountable owner for every device and identity at NestAI, and a key role in the IT & Security team.

Reporting directly to IT Operations, you will run and own device management across macOS, Windows, Linux, iOS and Android. You will own the full device lifecycle within the hire-to-retire flow.

This is a hands-on role for someone who likes building and developing things properly: automated, documented and auditable. Security operations, network security and physical security are handled by dedicated colleagues in the same team, and you will work closely with all of them.

What you'll work on:

As IT Operations Specialist, you'll run and own device management across macOS, Windows, Linux, iOS and Android, taking full accountability for the hire-to-retire device lifecycle as NestAI scales. In this role, you will. In this role, you will:

• Run MDM across macOS, Windows, Linux, iOS and Android: enrollment, compliance baselines, patching, disk encryption and EDR sensor health.
• Own the MDM directory and the IdP interface.
• Lead upcoming projects centralizing and simplifying Identity and Device management.
• Automate joiner, mover and leaver flows with our HR system as the source of truth, so access is right from day one and removed on the last day.
• Manage the device lifecycle and asset inventory across the group, and document everything as clear runbooks that also serve as ISO 27001 evidence.

What we're looking for:

• Solid experience (equivalent to 5+ years) in hands-on MDM and identity administration, ideally in a fast-growing organisation of 200+ people.
• Deep experience with MDM systems (e.g. JumpCloud, Jamf, Intune, Kandji) and IAM (e.g. Jumpcloud, Okta, Entra).
• Confident in managing a mixed fleet of macOS, Windows, Linux, iOS and Android devices, with a solid understanding of SSO (SAML, OIDC), SCIM, MFA and conditional access.
• Scripting and automation skills (shell, PowerShell or Python), comfort with REST APIs, and experience leading at least one identity or MDM migration end to end.
• Strong written and spoken English. Fluency in the Finnish language is considered as an advantage.
• Nice to have: Relevant certifications such as JumpCloud Core, Jamf 200/300 or Microsoft MD-102; Google Workspace administration; CrowdStrike Falcon deployment; HRIS-driven provisioning; supplying evidence for ISO 27001 audits; experience in TL IV or other accredited/classified environments.

At NestAI, you’ll build meaningful, real-world technology as part of a world-class team of engineers, scientists, and experienced professionals. You’ll work on systems where reliability genuinely matters, contribute to Europe’s security and resilience, and solve problems that demand depth, trust, and craftsmanship.

If you want to build with purpose - and with leading experts in the field - you’ve come to the right place.

What we offer

We offer a growing set of practical benefits to support your work and wellbeing, day to day:

• Occupational healthcare (currently provided by Mehiläinen)
• Regular team lunches and all-hands events
• Your choice of Mac or PC
• Holiday allowance (50% of holiday salary)
• Phone benefit according to company policy (subscription and device)
• We are continuously developing and expanding our benefits as we grow.

Practicalities

Employment is subject to applicable security screening (including SUPO, where required).

NestAI is an equal opportunity employer. We consider all applicants based on their skills, experience, and potential.