ICT Governance SME for Technology Operating Model & Governance Unit

Nordea; Helsinki; Hybrid; EUR 90,000 - 120,000; Full time

Benefits offered by this job

Hybrid working model

Diversity and inclusion

Career development opportunities

Job summary

Nordea is seeking a skilled professional to strengthen the technology operating model and governance framework. You will work with diverse stakeholders to mature ICT policies, ensure compliance with EU regulations, and drive the Application Management Framework across Group Technology.

The role requires analytical thinking, strong communication, and proven experience in regulatory implementations and policy development. A hybrid working model and inclusive culture are offered to support growth.

Qualifications

• Experience with regulatory implementations, ICT risk management and policy-level documentation.
• Strong communication, stakeholder management and presentation skills.
• Ability to develop project plans and work breakdown structures.

Responsibilities

• Ensure adherence to EU regulations within ICT policies (DORA, GDPR, BRRD) and IT governance standards (ITIL, COBIT, NIST2).
• Collaborate with multiple stakeholders to ensure fit-for-purpose ICT policy and Application Portfolio Management Framework.
• Define and mature Nordea’s application management policy and framework with other Group Technology units.
• Engage and influence decision-making across teams and stakeholders.
• Support across Group Technology and coordinate the Group Internal Rules Process.

Skills

Regulatory knowledge

Stakeholder management

Communication skills

Project planning

Analytical mindset

Tools

Microsoft Office

PowerPoint

Excel

Word

Job description

Job ID: 6051

About This Opportunity

Technology Operating Model & Governance team is responsible for continuously maturing the technology operating model and governance framework based on industry best practices. As a part of this role, you’ll work with a wide range of stakeholders to uplift the ICT policy framework within Group Technology and support with maturing the Application Management Framework.

Collaboration. Ownership. Passion. Courage. These are the values that guide us in how we work and how we make decisions – and that we imagine you share with us.

Main responsibilities in this role

• Ensure adherence to EU regulations within 1st LoD-owned ICT policies (e.g., DORA, GDPR, BRRD) and industry-specific standards (e.g., ITIL, COBIT, NIST2)
• Cross-Functional Collaboration: Partnering with a multitude of stakeholders across the organization to ensure a fit-for-purpose ICT policy and Application Portfolio Management Framework
• Define and mature Nordea’s application management policy and framework in collaboration with other units across Group Technology.
• Foster strong engagement and influence decision-making across teams and stakeholders
• Provide support across Group Technology and coordinate the Group Internal Rules Process

Who You Are

To succeed in this role, we believe that you:

• Take ownership and accountability for your own deliverables with a can-do mindset
• Possess a growth mindset and are solution-oriented with a passion for change
• Great communication, presentation and stakeholder management skills
• Organized ways of working, structure, and the ability to develop project plans and work breakdown structures
• Consulting mindset - analytical and a problem-solver

Your experience and background

• You have experience working with regulatory implementations, ICT risk management, and writing policy-level documents
• Strong Microsoft Office skills (PowerPoint, Word, Excel)
• Good interpersonal skills, an ability to build and maintain trusted relationships among a range of stakeholders across the organizational domains and seniority levels
• Possessing certifications in CRISC, CISM, ISO27005, ITIL or similar is an advantage
• Have experience reporting to executive management, external authorities and potentially ECB, and help promote and enable risk based decision making
• Excellent written and verbal communication skills in English

What We Offer

People are driven by many different factors. For some, it’s to take their career to the next level. For others, it’s to break new ground within their area of expertise – in other words, with us, you will always move forward.

A culture that fosters performance and growth in one of the largest Nordic banks, offering various opportunities to evolve, develop and learn from brilliant colleagues with diverse backgrounds in a vibrant working environment.

Hybrid working model – we believe in the value of bringing people together and at the same time we embrace the freedom of flexibility.

Diversity and inclusion are a natural part of our daily work. We know that an inclusive workplace is a sustainable one. We genuinely believe that our diverse backgrounds, experiences, characteristics and traits make us stronger together. Every day we strive to find new ways to improve diversity and inclusion within our community e.g. we have signed the European Diversity Charters in the countries where we operate to show our commitment and engage with others to continue learning and improving.

Only for candidates in Finland

A security clearance will be performed for the person selected for this position.

Only for candidates in Poland

In accordance with art. 6 (1) a and b. Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, and repealing Directive 95/46/EC (General Data Protection Regulation) hereinafter ‘GDPR’. I agree to have: my personal data, education and employment history proceeded for the purposes of current and future recruitment processes in Nordea Bank Abp.

The administrator of your personal data is: Nordea Bank Abp operating in Poland through its Branch, address: Aleja Edwarda Rydza Śmiglego 20, 93-281 Łodź. Your personal data will be processed for the recruitment processes in Nordea Bank Abp. You have a right to access your personal data, right to rectify and right to delete. Disclosing the personal data in the scope specified by the provisions of Polish Labour Code from 26 June 1974 and executive acts are mandatory. Providing personal data is necessary to conduct the recruitment processes. The request for the deletion of your personal data means resignation from further participation in recruitment processes and causes the immediate removal of your application. Detailed information concerning processing of your personal data can be found at: https://www.nordea.com/en/doc/nordea-privacy-policy-for-applicants.pdf