Global Learning Delivery Lead, Clinical Operations Onboarding

IQVIA; Turku; On-site; EUR 65,000 - 90,000; Full time

Job summary

IQVIA is seeking a Learning Delivery Quality Lead in Turku, Finland, to deliver onboarding, role-readiness, and capability development programs for Clinical Operations staff. The role partners with operations, quality, HR, and client stakeholders to ensure training is compliant and prepared for global clinical research activities.

Responsibilities include leading onboarding initiatives, maintaining role-based curricula, conducting training needs assessments, and deploying soft skills programs.

Qualifications

• Bachelor's degree in scientific discipline or healthcare.
• 3-5 years' experience in Learning & Development or Training within clinical research organizations.
• 7-10+ years of overall professional experience; CRA experience preferred.
• Experience in regulated environments (ICH-GCP/SOP).
• Experience using LMS and training compliance in Global Pharma/CRO settings.
• Experience delivering instructor-led, virtual, and e-learning programs.
• Experience managing onboarding and role-based training programs.
• Experience supporting global or regional clinical trial teams.

Responsibilities

• Deliver and facilitate sponsor Ways of Working training programs.
• Lead onboarding and role-readiness programs for Clinical Operations personnel.
• Coordinate study-specific, process, systems, and compliance training activities with stakeholders.
• Maintain and enhance curricula for CRAs, CTAs, Study Managers, Direct Line Managers, and related roles.
• Conduct training needs assessments and identify capability gaps.
• Facilitate instructor-led and virtual training workshops.
• Monitor training compliance and competency metrics.
• Partner with Operational Leaders, Quality and HR to support capability development.
• Evaluate training effectiveness and drive continuous improvement.
• Support inspection readiness through training documentation.

Skills

Onboarding

Role-readiness

Facilitation

Training needs analysis

Continuous improvement

Education

Bachelor's degree in scientific discipline or healthcare

Tools

LMS

Job description

IQVIA is seeking a Learning Delivery Quality Lead in Turku, Finland, to deliver onboarding, role-readiness, and capability development programs for Clinical Operations staff. The role partners with operations, quality, HR, and client stakeholders to ensure training is compliant and prepared for global clinical research activities.

Responsibilities include leading onboarding initiatives, maintaining role-based curricula, conducting training needs assessments, and deploying soft skills programs.