Forward Deployed Engineer

Own Company; Espoo; On-site; EUR 70,000 - 120,000; Full time

Job summary

Salesforce in Espoo invites Forward Deployed Engineers to design, build, and deploy agentic AI solutions inside enterprise environments. You’ll work with a Deployment Strategist to translate business challenges into production-ready results from day one.

You’ll develop AI agents and experiences, build data pipelines with Salesforce Data 360, Snowflake, and Databricks, and own components end-to-end in collaboration with customers. Expect travel of about 25% to client sites.

Qualifications

• 3+ years of software engineering or technical delivery experience
• Degree in Computer Science or a related field
• Customer-facing technical delivery experience is required
• Fluency in at least one of Python, JavaScript/TypeScript, Java, or Apex
• Hands-on with LLMs and prompt engineering
• Understanding of data modeling, APIs, and integration patterns
• Ability to work with sales teams and customer architects
• Ship quality code with engineering rigor
• Willingness to travel ~25% of the time

Responsibilities

• Develop AI agents and experiences that take real actions for real organisations, production at major enterprises
• Design agent intelligence: prompts, reasoning, tool calls, and integration with customer systems
• Own technical components end-to-end from architecture to production
• Build and integrate data pipelines on Salesforce Data 360, Snowflake, Databricks, and customer data platforms
• Build and maintain agent performance dashboards and KPI reporting
• Contribute to proofs-of-concept and MVPs
• Co-build with customers and partners to leave teams more capable
• Surface platform gaps and provide field feedback to engineers and product teams
• Partner with Deployment Strategist to translate customer challenges into actionable solutions

Skills

Python

JavaScript/TypeScript

Java

Apex

Education

Degree in Computer Science or related field

Tools

LLMs

Job description

Description

Job Description

We are Salesforce, the Customer Company, inspiring the future of business with AI + Data + CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer too, driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good, you've come to the right place.

About the Role

Production experience required. Builder mindset non-negotiable.

Salesforce is hiring Forward Deployed Engineers — experienced Technical Builders who design, build, and deploy agentic AI solutions directly inside enterprise customer environments. You'll work as part of a delivery team, partnering closely with a Deployment Strategist (Strategic Builder - a customer-facing advisor who shapes AI strategy and drives adoption) to co-build solutions that go live in production environments from day one. Engagements range from a single large strategic customer to multiple accounts simultaneously. The common thread is real code, real environments, and measurable business impact. This work spans configuration, customisation, and full-stack deployment — shipping solutions customers depend on.

The Builder Experience

• AI-Powered Development: Ship real customer solutions, supported by best-in-class AI tools — Cursor, Claude, and Salesforce coding products like Vibes — embedded into your day-to-day workflow.

• Collaborative Delivery: You'll work alongside Senior Forward Deployed Engineers and a Deployment Strategist. You'll own real components, benefit from structured mentorship from people who've shipped agentic systems at scale, and have a clear path to leading complex deliveries yourself.

• Frontier Access: Our agentic AI platform is evolving in real time. You'll work on capabilities most engineers won't touch for months — spanning Agentforce, data, platform, and headless architectures and your field insight will feed directly to the product teams building them.

• Continuous Innovation: You'll be expected to stay at the forefront, experimenting with emerging AI tools, models, and frameworks, and sharing what you learn with your team and customers.

What You'll Actually Be Building

• Develop AI agents and experiences that take real actions for real organisations. Our solutions are in production at some of the largest enterprises on the planet. The work matters because the customers depend on it.

• Design agent intelligence: prompts, reasoning, tool calls, and integration with customer systems, leveraging our Agentic AI platform and current LLM techniques.

• Own technical components end-to-end: from architecture choice to deployed, validated, and observable in production.

• Build and integrate data pipelines on Salesforce Data 360, Snowflake, Databricks, and customer data platforms. Model the data, ship the pipeline, validate the output

• Build and maintain agent performance dashboards and customer KPI reporting to track deployment health and business outcomes.

• Contribute to proofs-of-concept and MVPs that move from sketch to deployable in days, not months.

• Co-build alongside customers and partners, sharing best practices and enablement as you go. Leaving teams more capable after each engagement than before.

• Surface platform gaps, edge cases, and field insights to senior Engineers and the product team. Your real-world experience is the product feedback loop.

• Partner with the Deployment Strategist in your pod to translate customer business challenges into agentic solutions that actually ship.

You're Our Forward Deployed Engineer If…

• You have 3+ years of software engineering or technical delivery experience, with at least one production system you'd be proud to walk us through - ideally in an AI tech stack, full-stack development, or working with frontier models

• You have a degree in Computer Science or a related field

• You have prior customer-facing technical delivery experience (consulting, professional services, or forward deployed engineering) — this is a requirement, not a nice-to-have.

• You're fluent in at least one of Python, JavaScript/TypeScript, Java, or Apex — and willing to add to that list as the work demands.

• You've been hands-on with LLMs and prompt engineering. You can explain why a prompt failed and what you'd change.

• You understand data modeling, APIs, and integration patterns deeply enough to design them, not just consume them.

• You can hold your own in a room with sales teams and customer architects.

• You ship quality code and evaluate AI outputs with engineering rigor.

• You actively tinker with the evolving AI/data landscape — piloting new tools, experimenting with new models, and staying genuinely curious about what's coming next.

• You thrive in the group chat that's building something, not just talking about it.

• You're excited to travel ~25% of the time, working directly alongside customers.

Nice-to-Haves

• Salesforce platform experience or certifications (Administrator, Platform Developer I, Agentforce Specialist)

• Familiarity with agent frameworks (LangChain, LlamaIndex) and orchestration patterns

• Hands-on with cloud data platforms (Snowflake, Databricks, BigQuery)

• Experience across specialist AI delivery areas: data engineering, platform architecture, or headless deployments

*LI-Y