Dynamics 365 AI & Copilot Solution Architect

4101 Accenture Techn.Solutions Company; Helsinki; On-site; EUR 90,000 - 130,000; Full time

Job summary

Accenture is seeking a Dynamics 365 CE Solution Architect to design and deliver AI-powered customer engagement solutions across industries in the Nordics and Europe. The role covers architecture, integration, and modern Azure-based components with Copilot Studio as a core enabler.

You will lead end-to-end solution design, work with stakeholders, and coordinate onshore/nearshore/offshore teams to deliver scalable, future-proof platforms that meet business goals.

Qualifications

• Extensive experience with Microsoft AI Business Solutions and D365 CE design.
• Solid knowledge of Power Platform, Dataverse and integration patterns.
• Experience in requirements engineering within agile projects.

Responsibilities

• Lead discussions with stakeholders to define end-to-end Dynamics 365 solutions.
• Design CRM/ERP back-ends and integrate third-party systems.
• Incorporate AI via Copilot and analytics where appropriate.
• Oversee solution implementation and coordinate onshore/nearshore/offshore teams.
• Guide change management and ensure adoption of new solutions.
• Foster continuous learning and partnerships across business domains.

Skills

Dynamics 365

Power Platform

Dataverse

Azure

Copilot Studio

AI integration

Requirements engineering

Tools

Dynamics 365

Power Platform

Dataverse

Azure

Copilot Studio

Job description

Accenture is seeking a Dynamics 365 CE Solution Architect to design and deliver AI-powered customer engagement solutions across industries in the Nordics and Europe. The role covers architecture, integration, and modern Azure-based components with Copilot Studio as a core enabler.

You will lead end-to-end solution design, work with stakeholders, and coordinate onshore/nearshore/offshore teams to deliver scalable, future-proof platforms that meet business goals.