Business Support Analyst Senior

Solenis; Finland; Remote; EUR 50 000 - 70 000; Full time

Job summary

A leading global specialty chemical company is seeking a Senior Business Support Analyst to join their Water Treatment business. This role involves providing operational and commercial support to sales teams, managing Salesforce data, and enhancing processes. The ideal candidate has over 3 years of experience in business support, is fluent in Finnish and English, and possesses strong skills in SAP and Salesforce. Flexible remote work is available in Finland or Poland.

Benefits

Remote flexibility

Supportive culture

Global career growth opportunities

Qualifications

• 3+ years’ experience in business support, sales operations, or commercial coordination.
• Fluent in Finnish and English; Swedish a plus.
• Strong knowledge of SAP and Salesforce.

Responsibilities

• Act as a Salesforce power user, managing customer data and documentation.
• Support sales with customer proposals and records management.
• Ensure consistent use of sales materials and templates.

Skills

Business support experience

Sales operations

Fluent in Finnish and English

Strong Excel skills

Tools

SAP

Salesforce

Job description

Solenis is a leading global specialty chemical manufacturer, delivering sustainable solutions to water-intensive industries such as pulp and paper, mining, and food and beverage.

With 69 manufacturing facilities and 16,100 employees in 130 countries, we are proud to be recognized as a 2024 U.S. Best Managed Company – four years in a row.

Learn more at www.solenis.com.

The Role

We’re seeking a Senior Business Support Analyst to join our Water Treatment business.

In this key role, you’ll provide operational and commercial support to our sales teams — ensuring smooth processes, accurate data, and excellent customer experience.

The role can be based remotely in Finland or Poland, working closely with a collaborative international team.

What You’ll Do

• Act as a Salesforce power user, managing customer data, quotes, and documentation.
• Support sales with customer proposals, tenders, and records management.
• Handle sample requests, shipments, and supplier coordination.
• Assist with purchasing processes, POs, and indirect procurement.
• Ensure consistent use of sales materials, templates, and tools.
• Partner across sales, marketing, and regulatory teams to improve processes.
• Train users and drive Salesforce efficiency across the business.

About You

• 3+ years’ experience in business support, sales operations, or commercial coordination.
• Fluent in Finnish and English (Swedish a plus).
• Strong knowledge of SAP and Salesforce (3+ years with each).
• Background in water treatment or industrial sectors is an advantage.
• Organized, proactive, and collaborative with strong Excel skills.

What We Offer

• Remote flexibility within Finland or Poland.
• A supportive, inclusive culture where your work makes an impact.
• Global career growth and professional development opportunities.
• A chance to join a purpose-driven leader in sustainability and innovation.

At Solenis, we value diverse experiences and encourage you to apply — even if your background doesn’t match every qualification.

Apply now and be part of our mission to create a cleaner, more sustainable world.

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