Area Manager

Suomalainen Kirjakauppa Oy; Helsinki; On-site; EUR 56,000 - 67,000; Full time

Job summary

Suomalainen Kirjakauppa Oy in Helsinki region seeks an Area Manager to lead a network of 19 stores with ~170 staff, reporting to the Sales & Marketing Director. The role includes travel across locations and a strong emphasis on commercial growth and customer experience.

You will mentor store managers, drive uniform concepts, and ensure excellent service while maintaining focus on profitability and growth across Southern Finland.

Qualifications

• Proven commercial track record.
• Experience managing multiple units or large scopes.
• Proven people leadership, coaching and supervisory experience.
• Ability to make decisions, prioritize and lead change.
• Motivated by customer experience and service development.
• Self-driven with good communication and collaboration skills.

Responsibilities

• Oversee 19 stores and ~170 staff, reporting to the Sales & Marketing Director and acting as line manager to 7 store managers.
• Drive profitability, uniform concepts, and store development.
• Lead with customer focus and bring customer insight and a growth mindset to develop sales and customer experience.
• Mentor, coach and support store managers, develop team competence, and maintain the best possible customer experience and service concept in Finland.
• Work closely with store managers, listening, guiding and accelerating change when needed.
• Be strong commercially, able to balance different perspectives and keep customer at the center of decisions.
• Engage people and build collaboration that shows in results and daily operations.

Skills

Commercial track record

Multi-store leadership

People leadership

Decision making

Customer experience

Communication skills

Job description

Sytyttääkö sinua tuloksen tekeminen laajemmassa kokonaisuudessa? Innostutko kaupallisuuden kehittämisestä, ihmisten osaamisen kasvattamisesta ja myymälöiden miljööstä kokonaisvaltaisesti? Haluatko vaikuttaa useiden myymälöiden menestykseen ja johtaa tuloksellisesti, ihmisläheisesti ja tavoitteellisesti? We are seeking a commercially strong leader to become Area Manager for a literacy-focused, better life purpose store network in Southern Finland. The role covers a full‑time position based in the Helsinki region with travel to multiple locations. You will oversee 19 stores and ~170 staff, reporting to the Sales & Marketing Director and acting as line manager to 7 store managers. You will drive profitability, uniform concepts, and store development. You will lead with customer focus and bring customer insight and a growth mindset to develop sales and customer experience. You will mentor, coach and support store managers, develop team competence, and maintain the best possible customer experience and service concept in Finland. You will work closely with store managers, listening, guiding and accelerating change when needed. You will be strong commercially, able to balance different perspectives and keep customer at the center of decisions. You will engage people and build collaboration that shows in results and daily operations. We value autonomy, good communication, and courage to take on change. The area manager salary range is 5000–6000 €/month and will be refined based on experience and competence.

Responsibilities

• oversee 19 stores and ~170 staff, reporting to the Sales & Marketing Director and acting as line manager to 7 store managers.
• drive profitability, uniform concepts, and store development.
• lead with customer focus and bring customer insight and a growth mindset to develop sales and customer experience.
• mentor, coach and support store managers, develop team competence, and maintain the best possible customer experience and service concept in Finland.
• work closely with store managers, listening, guiding and accelerating change when needed.
• be strong commercially, able to balance different perspectives and keep customer at the center of decisions.
• engage people and build collaboration that shows in results and daily operations.

Requirements

• Strong commercial track record
• Experience managing multiple units or large scopes
• Proven people leadership, coaching and supervisory experience
• Ability to make decisions, prioritize and lead change
• Motivated by customer experience and service development
• Self-driven with good communication and collaboration skills