Account Lead

Superson; Helsinki; Hybrid; EUR 70,000 - 100,000; Full time

Job summary

Superson in Helsinki is seeking an Account Lead (hybrid) who bridges client management with hands-on execution. You will oversee budgets, schedules, and specialist teams to deliver ambitious, high-quality work.

You will act as a trusted sparring partner, expanding partnerships within existing accounts and ensuring smooth delivery. The role requires strong relationship skills, strategic thinking, and hands-on project leadership in a modular, global agency environment.

Qualifications

• Fluent English and Finnish required; Swedish is a plus.

Responsibilities

• Build trusted client relationships and expand partnerships within existing accounts.
• Lead project delivery, budgets, timelines, and resourcing to ensure high-quality outcomes.
• Coach junior partners and contribute to the hub's centre of excellence in co-creation.

Skills

Fluent English

Finnish

Swedish (bonus)

Job description

• Languages: Fluent English & Finnish required (Swedish is a plus)

ABOUT SUPERSON

Superson is a global creative agency built on a unique, modular operating system. We create purpose‑fit teams to solve real business challenges together with our clients. Our model is built on Trust, Clarity, and Impact, ensuring that every project is strategically sound, creatively bold, and executionally flawless.

THE ROLE

We are looking for an Account Lead, a hybrid who seamlessly bridges account relationship management with hands‑on executional delivery (project management skills).

You act as the operational engine and a trusted sparring partner, maintaining project momentum while identifying ways to further elevate the client partnership. Within this role, you will oversee budgets, schedules, and specialist teams to transform ambitious visions into tangible reality.

KEY RESPONSIBILITIES

1. Client Contact & Relationship Builder

• Trusted Advisor: Establish deep, sparring partnerships with clients. You work with the client’s best interest in mind and find solutions that best suit their needs.
• Problem Solver: Analyze client needs to uncover the real challenges we can solve. You sell Superson’s modularity as a strategic advantage, ensuring quality is delivered through our “specialist-led” model.
• Client Nurturing & Expansion: Expand partnerships within established accounts by continuously uncovering new ways to support our clients' long‑term goals. Your focus is entirely on nurturing existing relationships, turning single projects into ongoing relationships, and serving as a trusted long‑term partner rather than pitching new business.

2. Executional Leadership & Operations

• Defining the Playing Field: Own the project architecture from kickoff to delivery. You will scope roles, build custom teams, and ensure plans are both ambitious and realistic.
• Budget & Margin Mastery: Lead the budgeting process with absolute clarity. You are responsible for safeguarding margins and profitability while ensuring the team has the resources they need to deliver "super" work.
• Rhythm & Cadence: Define and own the project rhythm. You keep the team focused through sprints and maintain momentum between them, ensuring both the client and the team feel energized and informed.
• Operational Excellence: Oversee contracts, resourcing, and workload. You are the proactive pulse of the project, identifying signals of stress and ensuring a smooth, supported delivery environment.

3. Senior Leadership & Hub Contribution

• Mentorship: Guide and support junior partners within the hub, enforcing the use of the Superson OS and maintaining high standards across all projects.
• Strategic Input: Collaborate with the Global OS team to refine our working models and ensure our hub remains a center of excellence for co‑creation.

WHAT WE'RE LOOKING FOR

• The Hybrid Mindset: A proven track record in both senior account management and high‑level production/project management.
• Client Sparring & Insight: Confident communicating with marketing managers and creative team, offering sound guidance without fluff.
• Operational Rigor: Strong mastery of budgets, timelines, scopes, and contracts.
• Talent Management: Experience sourcing, briefing, and guiding creative talent. Direct experience managing and sourcing freelance talent is a plus.
• Cultural Fit: You thrive in a modular, fast‑paced environment and believe that co‑creation is the future of work.

WHY JOIN SUPERSON?

• Modularity as a Superpower: Work with a model that prioritizes the client’s needs over agency overhead.
• Top‑Tier Talent: Collaborate with a global network of specialist talent and creative partners who are the best in their fields.
• Impact‑Driven: Be part of a team that values real business outcomes and creative integrity above all else.