(X104) Salesforce Marketing Cloud Technical Lead

Omega CRM, A Merkle; Santiago de Compostela; Presencial; EUR 45.000 - 65.000; Jornada completa

Descripción de la vacante

Omega CRM, una empresa de Merkle, busca un Salesforce Marketing Cloud Technical Lead para liderar la progresión técnica de los proyectos. Con más de 20 años de experiencia, ofrecerás soluciones innovadoras y garantizarás la calidad técnica del trabajo del equipo, gestionando riesgos y supervisando el cumplimiento de los objetivos del proyecto.

Servicios

Contrato permanente

Horario flexible

Formaciones y certificaciones

Trabajo desde casa

Retribución flexible

Seguro de salud

Formación

• Experiencia mínima de 3 años en un rol similar.
• Proficiencia en SQL, AMPscript, y JavaScript.
• Conocimientos en desarrollo de HTML y CSS.

Responsabilidades

• Coordinar el avance técnico del proyecto y asesorar al equipo de desarrollo.
• Supervisar estimaciones de esfuerzo y apoyar en la fase de pruebas.
• Colaborar en la identificación de riesgos y oportunidades para Up & Cross Selling.

Conocimientos

SQL

AMPscript

JavaScript

HTML

CSS

Data Cloud

Personalization projects

Inglés alto

Educación

Certificaciones de Salesforce

Descripción del empleo

Omega CRM is a Merkle & Dentsu company, leader in development of Customer Experience services, with +20 years of experience in the use of Technology applied to Marketing and providing a unique Customer Relationship with mainly focus on Innovation is looking for a Salesforce Marketing Cloud Technical Lead.

The Technical Lead in Omega’s Marketing team is responsible for ensuring the technical progress of the project, advising all technical roles involved throughout the various stages, and ensuring that the development team works to meet both client and company expectations regarding technical quality and project profitability. This includes identifying potential gaps and advising on the best solutions.



They should serve as a technical reference, possessing in-depth knowledge of the platform’s technical background, and act as a guide for the growth and development of other team members. The Technical Lead works in close collaboration with the Project Manager, Delivery Manager, and the Client Lead.

Main responsibilities:

Projects

Support the commercial and functional teams on assigned accounts when technical knowledge of the solution is required: solution design, estimation, and assumptions. Support the PM/DM in technical leadership of the project, providing in-depth technical knowledge of the platform and identifying the best solution to meet the project’s functional requirements. Detect and report risks related to the technical management of project/client profitability. Ensure the smooth progress of the project in terms of Scope, Timeline, and Costs, alerting and anticipating any potential deviations to the PM/DM. Ensure the achievement of the project’s technical objectives. Ensure compliance with the software quality standards agreed upon with Omega’s Technical Management.



Supervise the development team’s effort estimates and provide support during the testing phase of a project. Ensure the final delivery of the technical documentation for a project.

Solutions

Provide effort estimations for marketing and martech projects. Collaborate with the PM/DM on project demos for the client. Identify potential opportunities for Up & Cross Selling from a technical perspective. Identify potential methodological improvements for the technical team. Work collaboratively with technology providers when the project requires it. Identify potential methodological improvements for the technical team. (Note: This point is repeated in the original text.) Evaluate and recommend products and systems that contribute to technological innovation.

Team and Training





Collaborate within Omega’s community of practice by sharing technical knowledge. Collaborate within Omega’s community of practice by providing thought leadership, training, and mentoring to other team members to develop their technical skills. Participate in the development and training of the technical team, advising them to improve their technical capabilities.

Skills

Minimum of 3 years of experience in a similar role Experience in Data Cloud and Personalization projects. Proficiency in SQL, AMPscript, and JavaScript Experience in HTML and CSS development Salesforce certifications are an asset. High level of English

What do we offer

Permanent contract. Flexible Schedule. We make it easy. Balance your professional and personal life. Trainings & Certifications. Improve your skills and get the official certificate from our main partners. Home Office.



Flexible retribution (public transport ticket, Ticket restaurant, …). Health insurance. OMEGA in action. Our commitment to a better society is not just an intention.

About us

Omega CRM, a Merkle Company , is a global digital company specialising in accelerating the

Business Experience (BX)

of our clients through customer-centric solutions, technology, and data – all enhanced by AI. Together with

Merkle , we form the largest

Customer Experience Management (CXM)

agency in Spain, and as part of the

dentsu

group, we offer

end-to-end solutions

that integrate media, creativity, content, technology, and strategy to deliver real business impact. With over

23 years of experience , a team of

580+ professionals

from

24 nationalities , and

2,500+ certifications , Omega CRM is a recognised leader in the





Salesforce ecosystem

in Spain. We operate across key industries including

Retail, Healthcare, Pharma, Real Estate, Education , and

Non-Profit , delivering omnichannel experiences in

Customer Service, eCommerce, Marketing , and

Analytics . Client satisfaction is at our core (rating:

4.9/5 ), and we’ve been recognised with awards such as

Salesforce Partner of the Year FY23

and

Most Innovative Project

(Iberia). At Omega CRM, we believe in growth through people – guided by our values:

#Talent, #Flexibility, #Commitment , and

#Innovation . We grow

#Together .

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