Workplace Associate - Fixed Term

Onetrust-; Madrid; Híbrido; EUR 30.000 - 38.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Healthcare coverage

Flexible PTO

RSUs

Annual bonus

Retirement plan

Parental leave

Descripción de la vacante

OneTrust is seeking a Workplace Associate based in Madrid to manage front desk operations and hospitality for a distributed workforce. You will support events, communications, and day-to-day office needs, reporting to the Global Head of Real Estate in Atlanta and the Workplace Manager in Madrid.

Ideal candidates excel in bilingual English and Spanish, delivering warm, professional service, coordinating with executives and teams, and maintaining office systems with discretion and integrity.

Formación

• English and Spanish at C1 level or higher.
• Strong communication, verbal and written.
• Proactive, organized, and discreet in handling information.

Responsabilidades

• Staff front desk and greeting for employees, leaders, guests, vendors.
• Support relationships with assistants and corporate teams; track travel and events.
• Plan events and community programs; manage internal newsletters and updates.

Conocimientos

English (C1)

Spanish (C1)

Communication

Organization

Teamwork

Discretion/ confidentiality

Microsoft Office

Office etiquette

Proactive attitude

Herramientas

JIRA

Microsoft Excel

PowerPoint

Microsoft Word

Microsoft Project

Descripción del empleo

OneTrust’s mission is to enable innovation through the responsible use of data and AI. We believe that ensuring data is trusted shouldn’t slow teams down—it should accelerate what’s possible. This led us to develop the first technology platform for responsible data use in 2016. Today, with AI representing the latest and most impactful expansion of data yet, OneTrust is once again redefining what responsible innovation looks like. OneTrust, the AI‑Ready Governance Platform™, unifies regulatory intelligence, automation, and connected governance workflows so businesses can continue to move at the speed of AI while ensuring good governance to prevent data misuse at scale. Trusted by thousands of organizations worldwide, OneTrust is shaping the future where trusted data becomes a transformative force for business and society.

The Challenge

The Global Real Estate and Workplace organization is dedicated to setting, implementing, and optimizing an integrated, inclusive, sustainable, safe, and secure physical and digital workplace experience for OneTrust’s distributed workforce. The Global Real Estate and Workplace team is comprised of Workplace, Operations, Corporate Technology, and Physical Security.

As the Workplace Associate, you will be responsible for being the primary point of contact for employees and leadership. This includes creating a welcoming and warm community environment, supporting events, and running the day-to-day hospitality for OneTrust.

This position reports to the Global Head of Real Estate in Atlanta but will take day-to-day direction from the Workplace Manager in Madrid. Madrid is our European hub, and the team is made up of people from all over the world. This role is a fixed-term contract covering parental leave.

Your Mission

• Front Desk/Ambassador: Staff the front desk during high-traffic times, greet employees, leaders, guests, and vendors, and create a welcoming experience as people enter and move through the office.
• Stakeholder Support: Build strong relationships with executive assistants, corporate teams, team leaders, and key points of contact to stay informed on travel schedules, workplace needs, events, and upcoming changes.
• Events, Community & Communication Management: Partner with the Workplace Manager to plan events and community engagement programs using a mix of in-person and digital tactics. Manage internal channels, respond to employee questions with a warm and clear approach, and compile content for regular newsletters and updates.
• Building Operations: Support day-to-day office operations in Madrid, including regular walkthroughs, checking that pantries/common areas are tidy and stocked, confirming equipment and spaces are working properly, and resetting spaces as needed.
• Requests & Process Management: Manage employee requests and communications through JIRA in partnership with GRE & Workplace team members. Support the creation, documentation, management, and maintenance of systems and processes.
• Mail & Package Management: Receive, sort, ship, and scan mail and packages; contact employees for pickup; track shelf time; and follow the Mail & Package policy.
• Tours & Office Guidance: Give office tours and serve as a helpful, knowledgeable resource for employees and visitors.
• Other Responsibilities: Complete other tasks and projects as directed by your manager and GRE & Workplace leadership.

You Are

• Ability to communicate effectively in English, both verbally and in writing; a minimum C1 level is required. Most interactions at the office will be in English, as will all interactions with the rest of the Global Real Estate & Workplace team.
• A C1 level in Spanish is also required. All interactions with vendors and the building’s property management team will be in Spanish.
• Knowledgeable about business processes and professional office etiquette.
• Demonstrated interpersonal skills, with the ability to work effectively with all organizational levels.
• Strong communication skills, including verbal, written, presentation, and listening skills.
• Familiarity with and competence in Microsoft Suite, including Excel and PowerPoint.
• Familiarity with marketing and internal communications techniques, including experience putting together email newsletters and managing online communities.
• Familiarity with data entry regarding budgets, tracking supplies, and other forms of inventory.
• Familiarity with mail and package processes with different providers.
• Ability to maintain confidentiality and integrity.
• Has a proactive, can-do approach and is eager to learn and grow.
• Works well with little direction and has a strong sense of personal responsibility and integrity when it comes to doing a good job.
• Ability to work efficiently and effectively while maintaining attention to detail.
• Ability to collect and interpret information to be used to improve day-to-day work.
• Basic project management skills, such as managing multiple client requests and deadlines.
• Ability to reduce process errors and improve process results.
• Proficiency with Microsoft Suite, including Excel, Word, and Microsoft Project.
• Can-do, proactive attitude and eagerness to learn and grow.

Extra Awesome

• Familiarity with workplace approaches and strategies, and experience in the real estate industry.
• Experience working with a distributed, asynchronous workforce.
• Familiarity with JIRA or any other ticketing system.

Where we Work

We are embracing an office-first culture, encouraging three days a week in office for most roles, with meaningful opportunities to collaborate and celebrate in person.

Each role may have specific requirements or flexibility depending on the scope of the position, so we encourage you to verify this with your recruiter during your first interview.

As an employee at OneTrust , you will be part of the OneTeam . That means you’ll receive support physically, mentally, and emotionally so that you can do your best work both in and out of the office. This includes comprehensive healthcare coverage, flexible PTO, equity RSUs, annual performance bonus opportunities, retirement account support, 14+ weeks of paid parental leave, career development opportunities, company-paid privacy certification exam fees, and much more. Specific benefits differ by country. For more information, talk to your recruiter or visit onetrust.com/careers.

Resources

Check out the following to learn more about OneTrust and its people:

You have the right to have your personal data updated or removed. You also have the right to have a copy of the information OneTrust holds about you. Further details about these rights are available on the website in ourPrivacy Overview .You can change your mind at any time and have your personal data removed from our database. In order to do this you must contact us and let us know you wish to be removed. The request should be made on theData Subject Request Form .

Our Commitment to You

When you join OneTrust you are stepping onto a launching pad — the countdown has begun. The destination? A career without boundaries working alongside a diverse and inclusive crew who is passionate about doing meaningful work. As a pioneer, your voice and expertise will help chart the direction of an entirely new category. Our commitment to putting people first starts with you. Your growth is part of the mission. Our goal is to give you the power to embark on the next phase of your uniquely, unique career.

OneTrust provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by local laws.