Workforce Insights Analyst

Ricoh Europe PLC.; Barcelona; On-site; EUR 60,000 - 90,000; Full time

Job summary

Ricoh Europe PLC is seeking a data analytics professional to join the Workforce Insights team in Barcelona. You will partner with the business to create and develop the core set of workforce and talent data KPIs, delivering insights and dashboards across the EMEA region.

You will collect, analyse and interpret data to support strategic decision-making, translate reporting requirements into KPI tracking and dashboards, uphold data quality standards, and communicate data stories to senior

Qualifications

• Proven experience in HR analytics or BI roles.
• Ability to translate complex data into actionable insights.
• Strong communication with senior stakeholders.

Responsibilities

• Create and maintain KPI dashboards.
• Collect and analyse workforce data.
• Ensure data quality and governance.
• Collaborate with cross-functional teams.

Skills

HR Analytics

Business Intelligence

Stakeholder Management

Data storytelling

Data governance

Analytics strategies

Education

Bachelor's degree in Business Analytics

Master's degree desirable

Tools

Power BI

Microsoft Fabric

Excel

Job description

About Ricoh

A global leader in digital services, recognised for innovation, sustainability and a people-first culture. We feature in the Gartner Magic Quadrant, are listed in the Global 100 Most Sustainable Companies, and have been named one of Forbes’ World’s Best Employers 2025.

Find your place. Transform your future

Our purpose is centred on understanding and improving how people work. By focusing on real working experiences, we support individuals to develop their skills, realise their potential and do work that feels meaningful.

People Transform When They Love What They Do

This belief sits at the heart of The Ricoh Promise. It guides how we recruit, how we support our people, and how we work together every day, creating an environment where you can grow, feel valued and make a difference.

When you join us, you are encouraged to share your ideas, challenge the way things are done, and work with others to build something better. If you are looking for a place where your voice is heard, your development is supported, and your work feels meaningful, you will feel at home at Ricoh.

What you will be doing

As part of the Workforce Insights team, this role partners with the business to create and develop the core set of workforce and talent data KPIs. The primary focus is to support the business with reporting, collect and interpret data to provide actionable insights, and translate reporting requirements into KPI tracking and dashboards.

• Manage, prioritise, and deliver new insight requests from the business across the EMEA region.
• Collect, analyse, and interpret workforce data to provide insights and recommendations that support business decision-making and strategic planning.
• Translate business reporting requirements into standardized reporting, KPI tracking, and dashboard processes.
• Implement and uphold business intelligence policies, including data definitions, data quality, and analytics standards.
• Provide specialist advice on the interpretation of HR data, resolving queries and clearly explaining insights to stakeholders.
• Maintain and create scalable workforce data models within Microsoft Fabric to establish a structured reporting foundation.
• Working across Excel, PowerBI and Microsoft Fabric to create meaningful and impactful dashboards, insights and charts as required by the business

You will ideally have

We're looking for a data-driven professional who is passionate about transforming complex workforce data into meaningful insights that support strategic decision-making. You will combine strong analytical skills with the ability to communicate compelling data stories to senior stakeholders across the business.

Key Skills & Experience

• Proven experience in HR Analytics, Business Intelligence, or a related data-focused role, with the ability to turn complex workforce data into actionable insights and recommendations.
• Advanced expertise in Microsoft Power BI, including the development of robust DAX measures, dashboards, and reports that drive business performance.
• Experience with Microsoft Fabric, including data preparation, modelling, visualisation, and workspace management.
• Strong understanding of data analytics, data architecture, and reporting best practices.
• Demonstrated ability to identify trends, solve complex business problems, and drive continuous process improvement through data-led solutions.
• Knowledge of data modelling, systems thinking, risk analysis, and business process optimisation.
• Experience working with large, multicultural organisations and engaging effectively with senior leadership teams.
• Excellent stakeholder management, communication, presentation, and facilitation skills, with the ability to influence audiences at all levels.
• Strong planning, prioritisation, and organisational skills, with the ability to manage multiple competing demands.
• Adaptable, proactive, and comfortable working in a fast-paced environment undergoing change.
• Exposure to programming, automation, machine learning, or AI technologies would be advantageous.

Qualifications

• Ideally educated to Bachelor's degree (or equivalent experience) in Business Analytics, Data Analytics, Management Information Systems (MIS), or another quantitative discipline. With studies in Finance, Economics, Human Resources, or related fields also considered, providing there is also strong technical expertise in business intelligence, data modelling, and analytics.

In return for your commitment, you can expect

At Ricoh, work should feel meaningful, supportive and fulfilling. The Ricoh Promise shapes your experience through four pillars that bring our culture to life.

• Love to Connect
  You become part of a global community built on openness, inclusion and genuine collaboration.
  Across teams, countries and roles, you'll find people who listen, involve and encourage you - helping you feel valued and able to be yourself every day.
• Love to Grow
  Your development truly matters to us. With access to learning pathways, mentoring and career opportunities across functions and countries, you'll be supported to stretch your skills, explore new directions and stay future‑ready in a changing world.
• Love to Give Back
  Purpose is part of how we work. You'll have opportunities to make a difference through volunteering, sustainability initiatives and community programmes that reflect our shared values and commitment to positive impact.
• Love to Succeed
  Success at Ricoh is something we pursue together. You'll benefit from fair rewards, flexible working, wellbeing resources and real recognition - including programmes such as the Imagine. Change. Awards, where colleagues celebrate each other's achievements.

We are an equal opportunities employer

We believe that diverse perspectives make us stronger, and we welcome applications from people of all backgrounds, identities, and experiences. Our hiring decisions are based on skills, experience and potential, and we are committed to creating a fair and inclusive recruitment process. If you require any reasonable adjustments at any stage of the recruitment journey, please let us know and we will support you to bring your best self forward.