Work in Greece: Remote Customer Care Roles !

FH Collective Academy; Madrid; Remote; EUR 11,000 - 13,000; Full time

Benefits offered by this job

Flight to Greece

Hotel accommodation (2 weeks)

Airport pickup

Real estate fees coverage

Relocation support

Job summary

FH Collective Academy is seeking a Spanish-speaking Customer Service Representative for a fully remote role based in Greece. Join an international team and help create a safe, smooth online experience for users across Spanish and English channels.

Responsibilities include handling inquiries, resolving issues, and maintaining a positive community, with a focus on customer satisfaction and effective use of internal tools.

Qualifications

• Fluency in Spanish and good command of English.
• Excellent communication and problem-solving skills.
• Customer-oriented and solution-focused mindset.
• Confidence in using digital platforms and online tools.
• Previous customer service experience is an advantage, but not mandatory.

Responsibilities

• Provide customer support in Spanish and English through various communication channels.
• Handle account-related enquiries, customer issues and content reports.
• Investigate cases and deliver accurate, timely and effective solutions.
• Help maintain a safe, respectful and positive online community.
• Use digital tools and internal systems to identify issues and improve the overall user experience.

Skills

Spanish (fluency)

English (good command)

Customer service experience

Job description

Spanish-Speaking Customer Service Representative – Fully Remote Within Greece

Work remotely, enjoy the Greek lifestyle and take the next step in your international career!

Looking for an opportunity to work abroad while enjoying the flexibility of a fully remote position? Join an international team in Greece and become part of a project focused on creating a safe, smooth and positive online experience for users.

We're looking for Spanish-speaking Customer Service Representatives who are passionate about helping customers and delivering excellent support.

Your Responsibilities

• Provide customer support in Spanish and English through various communication channels.
• Handle account-related enquiries, customer issues and content reports.
• Investigate cases and deliver accurate, timely and effective solutions.
• Help maintain a safe, respectful and positive online community.
• Use digital tools and internal systems to identify issues and improve the overall user experience.

What We're Looking For

• Fluency in Spanish and good command of English.
• Excellent communication and problem-solving skills.
• A customer-oriented and solution-focused mindset.
• Confidence in using digital platforms and online tools.
• Previous customer service experience is an advantage, but not mandatory.

Relocation Package

Ready to make Greece your new home? We've got you covered!

• Flight ticket to Greece.
• Two weeks of hotel accommodation upon arrival.
• Airport pickup.
• Coverage of real estate agency fees.

What We Offer

• Gross salary up to €1,100/month × 14 salaries per year.
• Monthly performance bonus of up to €250.
• Fully remote working model – work from anywhere in Greece!
• International and multicultural working environment.
• Career development and growth opportunities.
• Relocation support to help you settle into your new home.

Location & Work Model

• Location:Greece
• Work Model: 100% Remote
• Languages:Spanish (fluent) + English

Already living in Greece? Great! You can work remotely from anywhere in the country.

Ready for Your Next Adventure?

Whether you're already in Greece or considering relocating, this could be your opportunity to combine an international career with the Mediterranean lifestyle.