Trilingual Tech Support Specialist (EN/FR/ES)

Ringover France; Barcelona; Presencial; EUR 30.000 - 40.000; Jornada completa

Descripción de la vacante

A growing SaaS company in Barcelona is seeking a Trilingual Technical Support Specialist to join their team. This role involves managing technical incidents, resolving client issues, and ensuring excellent customer service. The ideal candidate will be fluent in Spanish, French, and English and possess strong problem-solving abilities. You'll work with a dynamic and multicultural team, making a real impact in a fast-expanding company. Join us for a rewarding career in a vibrant environment.

Formación

• Fluency in Spanish, French, and English is essential.
• Experience with Zendesk, Jira, and Salesforce is preferred.
• Strong analytical skills and customer relationship management.

Responsabilidades

• Manage technical incidents through phone support.
• Collaborate with teams to resolve high-priority issues.
• Communicate technical info clearly to diverse audiences.

Conocimientos

Fluent in Spanish

Fluent in French

Fluent in English

Problem-solving skills

Technical communication

Herramientas

Zendesk

Jira

Salesforce

Descripción del empleo

A growing SaaS company in Barcelona is seeking a Trilingual Technical Support Specialist to join their team. This role involves managing technical incidents, resolving client issues, and ensuring excellent customer service. The ideal candidate will be fluent in Spanish, French, and English and possess strong problem-solving abilities. You'll work with a dynamic and multicultural team, making a real impact in a fast-expanding company. Join us for a rewarding career in a vibrant environment.