Training Business Analyst

Ingersoll Rand; Madrid; Híbrido; EUR 50.000 - 70.000; A tiempo parcial

Descripción de la vacante

A global leader in innovative technologies is looking for a Business Analyst to enhance their e-commerce team. This role involves analyzing business processes, supporting sprint planning, and collaborating with diverse teams to optimize online platforms. The ideal candidate will possess 4-6 years of relevant experience, strong problem-solving skills, and familiarity with e-commerce technologies. This position offers a hybrid work model and competitive compensation, making it a great opportunity for growth in the digital commerce landscape.

Servicios

Flexible work model

Competitive pay

Formación

• 4-6 years of experience as a Business Analyst, Product Analyst, or similar.
• Proven experience working on digital platforms and products.
• Experience in requirements elicitation and data analysis.

Responsabilidades

• Support sprint planning, backlog refinement, and user story preparation.
• Analyze data to identify automation and optimization opportunities.
• Collaborate with cross-functional teams to ensure clear requirements.

Conocimientos

Analytical Thinking

Problem Solving

Communication

Attention to Detail

Team Collaboration

Educación

Bachelor's degree

Professional certifications in agile methodologies

Herramientas

commercetools

Magento

Shopify

Google Analytics

Python

JavaScript

SQL

Descripción del empleo

Business Analyst – E-Commerce (m / f / d)

Madrid (Spain), or Hybrid, or Remote

Ingersoll Rand is a global market leader with a broad range of innovative and mission‑critical air, fluid, energy, and medical technologies, providing services and solutions to increase industrial productivity and efficiency.

We think and act like a 160‑year‑old start‑up company. We are seeking an analytical and detail‑oriented Business Analyst to join our dynamic e‑commerce team as a contractor or freelancer. This role involves bridging the gap between business objectives and technical solutions, focusing on optimizing our digital commerce and online ordering platforms (both for customers and our partners) and customer experience. The Business Analyst will be responsible for analyzing business processes, eliciting requirements, and leveraging data to identify opportunities for growth and efficiency. The ideal candidate will have a deep understanding of e‑commerce ecosystems, strong problem‑solving skills, and be an excellent communicator capable of translating business needs into actionable technical requirements.

Responsibilities

• Support the Product Owner by leading sprint planning, backlog refinement, and user story preparation for one team.
• Analyze data and process flows to identify opportunities for automation and optimization.
• Collaborate with developers, QA engineers, and UX designers to ensure clear understanding of requirements.
• Provide initial training, documentation, and guidance to ensure successful adoption and product competence.
• Act as a brand advocate and communicate feedback to internal teams such as Product and Support.

Qualifications

• Bachelor's degree in any field: what we would prefer to see is professional certifications in agile methodologies, UX or requirements engineering.
• Minimum 4‑6 years of experience as a Business Analyst, Product Analyst, UX Researcher, Customer Success Manager or Onboarding Manager, ideally with SaaS experience.
• Proven experience working on platforms and digital products.
• Experience in requirements elicitation and analysis.
• Proficient in modern methodologies relevant to digital product management.
• Experience with commercetools, Magento, Shopify.
• Experience with Google Analytics, Amplitude etc., and using data to inform business decisions.
• Solid experience working within Agile / Scrum development methodologies.
• Experience with JavaScript, Python, or SQL.
• A high desire to learn and grow, with a strong curiosity about new e‑commerce technologies and digital trends.
• Meticulous attention to detail and commitment to producing high‑quality documentation and analysis.
• Understanding of APIs, system integrations, or data modeling.

Freelance, B2B, or 6‑month rolling contract with competitive pay, ensuring fair compensation for your skills and experience.

Hybrid work model, providing flexibility on location.