Téncico/A De Soporte | Media Jornada

Primeit España; Málaga; Presencial; EUR 25.000 - 42.000; Jornada completa

Descripción de la vacante

IQVIA is seeking French-speaking recruiters to join the Madrid Production Hub. You will build a stable panel of doctors, engage participants for market research studies, and maintain updated physician information. This role emphasizes proactive communication and relationship-building with healthcare professionals.

You will collaborate with a multinational team, manage inquiries, and contribute to data quality and recruitment metrics in a fast-paced environment.

Formación

• Fluent French is required for frontline recruitment.
• Good command of English for trainings and internal communications.
• Strong attention to detail and organizational skills are essential.
• Excellent and professional communication, both by telephone and email.
• Analytical mindset; experience with multinational environments is a plus.

Responsabilidades

• Recruit doctors and follow up on their participation.
• Call doctors to invite them to market research studies and join the panel.
• Initiate follow-up calls to achieve maximum participation.
• Ensure participation targets using varied communication channels.

Conocimientos

French native

English knowledge

Attention to detail

Organizational skills

Communication skills

Analytical skills

MNC experience

Descripción del empleo

Before you apply to a job, select your language preference from the options available at the top right of this page.

Explore your next opportunity at a Fortune Global 500 organization. Envision innovative possibilities, experience our rewarding culture, and work with talented teams that help you become better every day. We know what it takes to lead UPS into tomorrow-people with a unique combination of skill + passion. If you have the qualities and drive to lead yourself or teams, there are roles ready to cultivate your skills and take you to the next level.

Job Description:

We are looking for people who can help us improve our services and customer satisfaction by performing administrative tasks. You could be part of the team. Do you enjoy working in a dynamic and stimulating environment, with new challenges to solve every day? Do you consider yourself someone who can effectively handle complex situations and work within established deadlines?

What will your day-to-day look like?

• Support the different administrative tasks that arise on a daily basis at your work location.
• Perform data entry and data management activities.
• Work as part of a team with colleagues at your location to achieve company objectives.
• In short, you're proactive and organized, and you know how to make a difference in your area.

What are we looking for?

• Required qualification: High School Diploma, Intermediate Vocational Qualification, or Higher Vocational Qualification. (A completed or ongoing university degree is an asset.)
• A proactive attitude and strong organizational skills.
• Strong communication, stress management, and problem-solving skills.
• Intermediate level of English is an asset.
• Basic computer literacy.
• Previous experience in a similar role is an asset.

What do we offer?

• Competitive salary.
• Company-provided training.
• Temporary positions across various schedules and locations:
• Mérida Hub (Monday to Friday) 16:30 - 21:30
• Málaga Hub (Monday to Friday) 07:00 - 15:00, 07:00 - 11:00
• Coslada Hub (Monday to Friday) 08:00 - 13:00, 15:30 - 20:30, 05:00 - 10:00, 19:00 - 24:00, 09:00 - 14:00
• Valencia Hub (Monday to Friday) 06:00 - 13:00, 07:00 - 13:00, 17:00 - 23:00, 18:00 - 24:00
• Zaragoza Hub (Monday to Friday) 17:30 - 23:30
• Alicante Hub (Monday to Friday) 14:30 - 22:30
• Bailén Hub (Monday to Friday) 17:00 - 21:00
• Seville Hub (Monday to Friday) 08:00 - 13:00, 16:00 - 21:30
• Bilbao Hub (Monday to Friday) 06:00 - 10:00, 17:00 - 21:00

How We Recruit

At UPS, equal opportunity, fair treatment, and an inclusive workplace are extremely important to us. We are committed to a policy of fair treatment in hiring, selection, training, promotion, and compensation based on merit, experience, and other job-related criteria. We do not discriminate against any applicant on the basis of age, race, religion, sex, disability, sexual orientation, or gender identity.

A Little About Our Business

Founded in 1907 as a messenger company in the United States, UPS has grown into a global company with one of the world's most recognized and admired brands. We have become the world's largest package delivery company and a leading global provider of specialized transportation and logistics services. Every day, we manage the flow of goods, funds, and information in more than 200 countries and territories worldwide.

Employee Type:

Seasonal (Seasonal)

UPS is committed to providing a workplace free of discrimination, harassment, and retaliation.

Madrid, Spain

Full time

Position Purpose:

We are recruiting an awesome team of French Native speakers to join us at our Madrid Production Hub office! Diversity is our way of life!

Your primary focus will be to build up a solid and stable pool of doctors into a panel. Doctors on the panel need to engage to participate regularly in our market research studies. You will establish a trustful relationship with the participants during recruitment and during follow up conversations about the status of their questionnaires completion. You will maintain the information about the Healthcare Professionals updated and assist them when queries arise.

If you want to play a key role in a diverse, dynamic and committed team this could be the role for you!

What to expect:

• Recruit doctors and follow-up on their participation. Create doctor's engagement.
• Call doctors to invite them to our market research studies and join our panel of healthcare professionals.
• Initiate follow-up calls with panelists to achieve maximum participation rate.
• Ensure expected participation rates amongst your assigned pool of doctors by using different communication channels and arguments.

Our ideal candidate: Skills & other requirements:

• French Native speaker is required (FR)
• Good working knowledge of English to participate in trainings, meetings, and internal communications.
• Excellent attention to detail and organizational skills.
• Excellent and professional communication skills (telephone and email).
• Analytical skills.
• Experience working for multi-national corporations is an advantage.
• Further tasks would be documentation, mailings, troubleshooting and in some cases translations of text passages.

We invite you to join IQVIA

IQVIA is a leading global provider of advanced analytics, technology solutions and clinical research services to the life sciences industry. We believe in pushing the boundaries of human science and data science to make the biggest impact possible - to help our customers create a healthier world. Learn more at is an equal opportunity employer. We make employment decisions based on qualifications and merit. We prohibit discrimination based on any unlawful consideration such as age, race, national origin, gender or other "protected status".

IQVIA is a leading global provider of clinical research services, commercial insights, and healthcare intelligence to the life sciences and healthcare industries. We create intelligent connections to accelerate the development and commercialization of innovative medical treatments to help improve patient outcomes and population health worldwide. Learn more at .

IQVIA is committed to integrity in our hiring process and maintains a zero tolerance policy for candidate fraud. All information and credentials submitted in your application must be truthful and complete. Any false statements, misrepresentations, or material omissions during the recruitment process will result in immediate disqualification of your application, or termination of employment if discovered later, in accordance with applicable law. We appreciate your honesty and professionalism.

At IQVIA, we believe that diversity, inclusion, and belonging empower our mission to accelerate innovation for a healthier world. We create a culture of belonging by valuing the perspectives of all talented employees worldwide and providing them with the opportunity to power smarter healthcare for everyone, everywhere. When our talented employees bring their authentic selves and their diverse experiences to work, they enable us to accomplish extraordinary things. Multifaceted thought processes spark innovation. Multi-talented collaboration harnesses innovation to deliver superior outcomes. Likewise, as part of this culture, IQVIA is committed to ensuring effective equality between women and men, integrating it as a strategic principle in its corporate and human resources policies.

IQVIA is a leading global provider of clinical research services, commercial insights and healthcare intelligence to the life sciences and healthcare industries. We create connections that accelerate the development and commercialization of innovative medical treatments. Everything we do is part of a journey to improve patient outcomes and population health worldwide.

To get there, we seek out diverse talent with curious minds and a relentless commitment to innovation and impact. No matter your role, everyone at IQVIA contributes to our shared goal of helping customers improve the lives of patients everywhere. Thank you for your interest in growing your career with us.

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