Telesales Agent - Swedish Market - BARCELONA

NewCo Communications; Barcelona; Híbrido; Confidencial; Jornada completa

Descripción de la vacante

A leading communications firm in Barcelona is seeking a Telesales Agent to connect with customers and partner businesses. The role demands strong communication and persuasion skills, with responsibilities including initiating conversations, driving upselling, and meeting sales targets. The ideal candidate possesses native-level Swedish, thrives in a target-driven environment, and is keen on delivering exceptional customer experiences. This opportunity offers a hybrid work model and a range of employee benefits.

Servicios

Diverse and lively workplace

Internal growth and career progression opportunities

Extensive training provided

Exciting incentives and rewards

Unlimited coffee and fresh fruit

Free online Spanish lessons

Free Personal Training Sessions

Unforgettable staff parties

Comprehensive support for mental health

Formación

• Native-level proficiency in Swedish and good command of English.
• Experience in telesales or consultative selling is a plus.
• Commitment to delivering exceptional customer experiences.

Responsabilidades

• Initiate quality conversations with decision-makers.
• Build trust and identify customer needs.
• Drive upselling and cross-selling opportunities.
• Engage with customers and promote products.
• Meet or exceed sales targets.
• Record interactions in CRM systems.

Conocimientos

Native-level proficiency in Swedish

Strong communication skills

Persuasion skills

Consultative selling experience

Ability to thrive in a target-driven environment

Comfortable using computer systems

Descripción del empleo

Are you ready to be the friendly and persuasive voice that connects customers with solutions they truly need? We are looking for exceptional Telesales Agent to join our telesales team and help us deliver outstanding experiences to our clients.

Tasks

Role Overview
As a Telesales Agent, you will play a key role in engaging with partner businesses and existing customers. This is a quality-driven sales position where authentic, meaningful conversations are essential, while consistently achieving volume and performance targets remains critical to success.

The responsibilities:

• Initiate high-quality conversations with key decision-makers.
• Build trust and identify customer needs through consultative selling.
• Handle objections effectively and guide prospects toward suitable solutions.
• Drive upselling and cross-selling opportunities to maximize customer value.
• Engage with customers and promote products aligned with partnership agreements.
• Meet or exceed individual and team sales targets.
• Accurately record interactions in CRM systems and provide feedback to improve strategies.

Requirements

What We’re Looking For

• Native-level proficiency in Swedish (both spoken and written) and a good command of the English language.
• Strong communication and persuasion skills.
• Experience in telesales or consultative selling is a plus.
• Ability to thrive in a target-driven environment.
• Comfortable using computer systems and various software applications.
• Professionalism and commitment to delivering exceptional customer experiences.

Benefits

What We Offer

• A diverse and lively workplace that values diverse cultures, fostering a fun and friendly atmosphere.
• Hybrid working model
• Opportunities for internal growth and career progression to advance your professional journey.
• Extensive training provided, arming you with the knowledge and tools to excel in your role.
• Exciting incentives and reward schemes to recognize your efforts and keep you motivated for impressive results.
• A permanent role with a competitive salary for financial stability.
• Unlimited coffee and fresh fruit on office days for an energy boost
• Free online Spanish lessons outside of working hours for skill development.
• Free Personal Training Sessions.
• Unforgettable staff parties that bring the team together, creating lasting memories.
• Comprehensive support for mental health and well-being-app.

Ready to join a global leader and make an impact? Apply now and become part of a mission to shape the future of payments!