Técnico de Soporte de Escritorio

EOS IT Solutions; Madrid; Presencial; EUR 25.000 - 35.000; Jornada completa

Descripción de la vacante

A family-run Global Technology and Logistics firm in Madrid is seeking a Desktop Support Technician to ensure smooth IT operations and provide excellent customer service. The role involves hands-on support for IT equipment, managing inventory, and coordinating shipments. Ideal candidates have experience in logistics or manufacturing, proficiency in Microsoft Office, and strong communication skills. The company values diversity and inclusivity, welcoming applications from all qualified individuals.

Formación

• Experience in logistics, warehousing, or manufacturing preferred.
• Familiarity with inventory tools preferred.

Responsabilidades

• Fulfil materials and equipment requests.
• Deploy desk setups and monitors.
• Safely dispose of equipment.
• Provide desk-side support and troubleshooting.
• Manage inventory levels and restocking.
• Maintain vending machines.
• Handle e-waste and donation requests.

Conocimientos

Logistics experience

Proficiency in Microsoft Office

Strong communication skills

Attention to detail

Time management skills

Organisational ability

Team-oriented approach

Descripción del empleo

Desktop Support Technician

Our Company

EOS IT Solutions is a family‑run Global Technology and Logistics company, providing Collaboration and Business IT Support services to some of the world’s largest industry leaders. We deliver forward‑thinking solutions based on multi‑domain architecture, with a strong focus on customer satisfaction and service excellence.

What You Will Do

As a Desktop Support Technician, you will provide hands‑on support for IT equipment and workspace setups, ensuring smooth operations and excellent customer service.

Key Responsibilities

• Fulfil materials and equipment requests
• Deploy desk setups and monitors
• Safely dispose of equipment
• Provide desk‑side support and troubleshooting
• Manage inventory levels and restocking
• Maintain vending machines (L1 maintenance, moves, planogram changes)
• Handle e‑waste and donation requests
• Collect IT equipment (terminations, upgrades)
• Assist with desk moves
• Liaise with inventory teams
• Perform inventory counts and manage stock levels
• Receive inbound hardware
• Coordinate EMEA shipments
• Support other projects as assigned

What You Need to Succeed

• Experience in logistics, warehousing, or manufacturing (preferred)
• Proficiency in Microsoft Office
• Familiarity with inventory tools (preferred)
• Strong communication and time management skills
• Attention to detail and organisational ability
• Team‑oriented and professional approach

Belonging at EOS

EOS is committed to creating a diverse and inclusive work environment and is proud to be an equal opportunity employer. We welcome applications regardless of gender, gender identity, age, belief, race, national origin, sexual orientation, disability, marital or civil partnership status, or other non‑merit factors.