Técnico de aseguramiento de la calidad

Suannutra; Alcobendas; On-site; EUR 30,000 - 46,000; Full time

Job summary

SuanNutra Group in Madrid is seeking a Quality Technician to ensure product quality and compliance while contributing to the continuous improvement of our Quality Management System.

You will lead investigations, CAPAs, supplier qualification, batch conformity, analytical coordination, and support audits and customer inquiries.

The role requires a degree in Food Science and Technology or Chemistry, 3+ years in quality management, and English at B2 or higher.

Qualifications

• 3+ years of experience in Quality Management and continuous improvement.
• Experience with CAPAs, deviations, and root-cause analysis.
• Familiar with HACCP, ISO 9001 and relevant quality standards.

Responsibilities

• Maintain and improve the Quality and Food Safety Management System.
• Investigate complaints and deviations, implement CAPAs.
• Support supplier qualification and ongoing evaluation.
• Assess batch conformity against specs and safety requirements.
• Coordinate analytical testing and manage sample submissions.
• Oversee batch release/rejection processes per procedures.
• Monitor quality KPIs and drive improvement initiatives.
• Prepare documentation for audits and support audits.
• Provide technical quality support to customers and internal teams.
• Collaborate with global teams to harmonise quality practices.

Skills

Quality Management

CAPA

HACCP

Audits

Supplier management

Education

Degree in Food Science and Technology

Job description

At SuanNutra Group, we are looking for a Quality Technician to join our team in Madrid, helping ensure product quality and compliance while contributing to the continuous improvement of our Quality Management System.

Key responsibilities:

• Maintain and continuously improve the Quality and Food Safety Management System, including related procedures, processes, and documentation.
• Manage product complaints and deviations, including investigation, root cause analysis, and the implementation and follow-up of appropriate corrective and preventive actions (CAPAs).
• Support supplier qualification, approval, and ongoing performance evaluation.
• Assess product batch conformity against approved specifications and applicable quality and food safety requirements.
• Coordinate analytical testing with external laboratories, manage sample submissions, and review and assess analytical results.
• Manage batch release and rejection processes in accordance with established quality procedures.
• Monitor quality KPIs, analyse trends, and contribute to continuous improvement initiatives.
• Support customer, internal, and certification audits, including the preparation of documentation and follow-up of audit findings.
• Provide technical support to customers on product quality, specifications, analytical results, and quality documentation, addressing technical queries and coordinating with suppliers and internal teams to ensure accurate and timely responses.
• Collaborate with global teams to implement corporate policies, harmonise quality practices, and drive continuous improvement projects.

What we’re looking for:

• Degree in Food Science and Technology, Food Technology, Chemistry, or a related field.
• At least 3 years of experience in Quality Management, with a strong focus on quality management systems, process improvement, supplier management, complaint handling, and corrective and preventive actions (CAPAs).
• Sound knowledge of HACCP principles, quality management systems, and relevant quality standards, including ISO 9001.
• Experience working in certified environments (e.g., IFS, BRCGS, ISO, or GMP) is desirable but not essential.
• Experience participating in customer and certification audits is an advantage.
• English proficiency at B2 level or above.